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Smith.ai Live Website Chat
4.8

( 21 )

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Smith.ai Live Website Chat Reviews & Product Details

Smith.ai Live Website Chat Overview
What is Smith.ai Live Website Chat?

Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. The platform’s cost-efficient platform ensures users only pay for relevant chats, while the vendor guarantees easy setup across all website platforms.

Company Smith.ai
Year founded 2015
Company size 51-200 employees
Headquarters Palo Alto, California, United States
Social Media
Smith.ai Live Website Chat Categories on Findstack
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Ask Questions about Smith.ai Live Website Chat
What Smith.ai Live Website Chat is best for?
How does Smith.ai Live Website Chat compare to Zoho SalesIQ?
What are the pros and cons of Smith.ai Live Website Chat?
Smith.ai Live Website Chat Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Smith.ai Live Website Chat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
Smith.ai Live Website Chat Media
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Smith.ai Live Website Chat Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 07, 2026
Smith.ai Live Website Chat Logo
21 Smith.ai Live Website Chat Reviews
4.8 out of 5
Enterprise (> 1000 emp.)
Mar 19, 2023
 Source
Overall Rating:
3.5
Julie S. avatar
Julie S.
Senior Director, Strategy At Optum Health
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"Improving communication with customers Smith.ai transcription and analysis of live chat"
What do you like best about Smith.ai Live Website Chat?

Smith.ai the benefit of live chat was a great solution for my business, and it helped me improve customer service and increase revenue.

What do you dislike about Smith.ai Live Website Chat?

Chat is not bad but chat agents can't answer some of my clients ' technical questions it would be nice to sort out this error

What problems is Smith.ai Live Website Chat solving and how is that benefiting you?

The benefits of this chat not only improved my customer service, but also increased sales and revenue. In addition, chat transcripts and analytics are provided Smith.ai live chat gave me valuable information about the needs of my clients