Workamajig Reviews: 3.8/5 — Good for the Price

Workamajig allows us to easily open jobs that come into the agency, assign team members to work on it, create/manage budgets, and track our time. We have a process that is repeatable thanks to templating.

We often find ourselves wishing Workamajig was a bit less cumbersome or that it could do more all-in-one work, like allowing us to easily share/markup documents associated to tasks that we've opened in jobs. It's possible that this is a functionality, but it's not intuitive or easy to uncover.

Workamajig is used primarily for us to track jobs that come in and out of the agency. We track our time here, use it for accounting, and we also look at the team's workload in the traffic view. It's helped us centralize these tasks.

The tasks section breaks down projects by schedule very nicely, so you can see all due dates for upcoming and past projects where you're assigned. There is also an indicator that shows if a task is ready for you yet, which I like.

Finding projects (especially ones you aren't assigned to) can be a little difficult. I also wish there was a checkbox instead of a percentage bar for checking off tasks.

Cross-department project management is more straightforward with Workamajig. I've stayed in silos in the past, but now work with other departments and Workamajig solves all of our needs while providing a way for further communication.

This is a super comprehensive tool that allows teams to collaborate on creative projects, communications, publishing, print, etc. We switched from another software to this and this streamlined the processes so much better!

This isn't a simple tool when it comes to digital comms or digital projects. It can be done, but I think there are much simpler softwares that truly give teams more capabilities, and all in one place

Working from home and designing different projects is so easy with this tool. Everyone has the ability to comment, edit, approve, etc. and collaborate on things in this tool, very easily. It improved our business by turning 7+ different meetings into one introductory meeting, teamwork all in one place, workflow assignments and a final meeting after all approvals are received

I loved the integration capabilities of WorkJ. I was one of the early adopters for our company and appreciate the ability to align teams and objectives within one system.

I think there's so many capabilities that it can get a little complicated. Your team will definitely need trainings and may need to outline needs before jumping in, otherwise it may get overwhelming.

I am no longer with the company that used workj. However, we utilized the system to manage team projects.

Integrating teams, projects and scheduling is efficient. With all of the projects we work on, it is easy to look up projects by campaigns and by project request numbers as well. The ability to customize our spec sheets and schedule templates is a plus. Also, I like the notification options to help keep up-to-date with deadlines and important conversations and updates.

Load times can be slow, some features could be improved for more efficiency (i.e. check all to remove multiple spec sheets from the original project request)

We are communicating slow load times. They've provided some solutions as we work on hundreds of projects per day—still a work in progress.

I like the easy features that allow for you to see burn per project and how you're tracking towards your estimate.

Can be glitchy and sometimes freeze. For some reason it crashes often.

Percentage of burn is easily calculated versus on an excel.

Every user has their own dashboard and can easily see what their tasks are for that day, upcoming and what they may have fallen behind on. I also love that as a Project Manager it is very easy to reassign tasks to other team members.

The intro training leaves something to be desired. If you are familiar with PM software like Asana, Monday.com, etc., it will be easy to catch on. However, if you have never used this type of program before, it is very different. I think it would help if the training were more customized for the company processes.

Workamajig will enable us to merge three systems into one. We will have better visibility of projects company-wide. Licensed status for component artwork will now be able to be tracked for status within combination items. It will help to eliminate communication gaps, multiple emails and disparate systems.

I've used Workamajig for years, and it has evolved for the better since I first began using it. I like the ability to search for historical projects making it easy to find files and timelines of work from team members that are OOTO or have left the company. It ensures complete visibility into all projects.

It's likely given my role (I'm a requestor and do not manage the actual projects), but I find the status/progression metrics confusing.

A consistent way to request work to be completed across all marketing functions (web, content, social media, email, etc.). Content requestors know exactly what to do and what to expect, making it easy to use. It also provides complete visibility into any marketing project moving across the organization as well as historical files, edits, and timelines.

With Workamajig, the features that I really enjoyed and utilized the most were project review, billing, and the reporting metrics (KPI). With a client roster of 10+ clients, WMJ was an absolute necessity to stay organized with the amount of overlap with project coordination, media trafficking instructions and mass client billing. For example, specifically within the financial aspect of WMJ, what I really liked was the ability to streamline billing instructions for multiple invoice types. The different options for time and materials, fixed fee and retainer bills made it easy to navigate and tailor per client scope and individual need. It was helpful to have all of the prior month's billing instructions noted in the system to revisit and review in the future for reconciliation/reference where needed. WMJ helped me to improve project management, billing and finance, reporting and so many other project tasks. WMJ ultimately made our clients' work easier tracked and managed, which led to higher productivity and improved efficiency. This was really the most robust solutions systems that I've worked in and it is totally worth the financial and learning/implementation commitment.

When I first began using WMJ, it wasn't the most user-friendly; the interface wasn't great or very intuitive but the experience did improve over time! It seemed like because the system functionality was so complex, it didn't allow for smooth functionality (some modules performed better than others). Some functionality did not link into specific sheets/forms like it was supposed to. Sometimes some modules did not "talk" to the other modules. Also, although I loved working with this system, Workamajig did not always allow for the most seamless transition after undergoing updates. There always seemed to be bugs (at the most inopportune times) that would sometimes hinder and affect client work needs. There would be times when our in-house IT team would try to reach WMJ for support and sometimes timely solutions were not in reach. Desktop support was better accessible as opposed to mobile support; however overall WMJ seemed to have a responsive team. Once an issue was noted, their support team would follow up with communication notation and improvements.

They key business problem that WMJ helped me to solve was related to scheduling multiple projects for assignment to cross-functional teams and then tracking against those deliverables through project completion. Workamajig also allowed for greater team collaboration and reinforced project communication and accountability (between teams). It really helped our agency and client account teams organize multiple clients and accounts by specific tasks and dollar amounts. YoY analysis helped me to see just how much efficiency we'd gained with WMJ's implementation. I also was a big proponent of re-visiting project burns to see the level of efficiency we were helping to drive for our clients, (as opposed/compared to those same project-types, in a world without WMJ.)

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