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ZoomInfo Reviews: 4.4/5 — Solid Choice
ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare ZoomInfo with other popular tools in the same category.
As far as i have seen Zoominfo has been one of the best tool to upload contacts and reciee relevant leads with full accuracy. Easy to integrate and upload .csv filt and het accurate results. Very valid Customer are given as output when automated from Zoominfo. Easy to implement and import into G-sheet the desired results. Very quick customer Support call back. My frequency of use has increased from once a month to two times a week.
Nothing to Dislike about this tool. Very Useful on the professional front.
Zoominfo Helps greately inscrubbing valid leads with phone numbers and email ID.
It is best lead generation, profiling the company,easy to search right prospect contect, easy implementation,customer support is available and helpful,it's easy to integrate with tools within the organisation, multiple features,I would recommend it to be used daily for demand generation.
ZoomInfo is expensive and is not very effecient for APAC leads.
It provides great accuracy in contact discovery,which helps outreach the right party contact with ease and saves lot of time and help in generation more meetings for sales team. It also helps to generate accurate bulk data base, which can be uploaded in outreach tools for faster calling.
ZoomInfo is easy to use, it helps in identifying right personas and additional insights on current accounts. It is easily implemented doesn't require lot of technical know how, the customer service is prompt and helpful. I would recommend to use it everyday for hunting and demand generation role. It is also easy to integrate with other tools within an Organisation.
ZoomInfo is expensive and doesn't have a lot of data for APAC segment or Asia pacific region.
ZoomInfo is helping me in identifying buyer personas, real time insights, profiling the customer which helps in hyper personalisation of outreach.
Helps in giving quality leads and taking insightful marketing initiatives
UI could be made better and cost could be flexible
Helps in generating new leads for the company and is helping in taking right sales and marketing initiatives for the company
The best part about zoominfo is the enriched information, I don't know how they get this information but it is helping us to find the right party contact, talk to decision makers and do our job easily
super happy with them, have no complaints because they keep updating their platform
Benefit: 1) rich database 2) buyer intent data 3) verified email ids this is helping us with our sales process
SalesOS offers a ton of information and is extremely helpful for conducting market research. It's a great way to find companies and contacts in a specific market or industry.
Sometimes, the contact information isn't always accurate. The rating scale of B, A, A+ helps for filtering through that, though sometimes I wish they were all accurate!
ZoomInfo speeds up the time I would spend searching for contacts and companies, and it streamlines the overall process. I can have hundreds of thousands of contacts at my fingertips in seconds.
All contact expansion stuff. Account level intelligence. Easy for sales team to use. Knowledge base is good.
Needs to be updated frequently. Customer support needs to be better :)
Adding more accounts to crm More contacts
the most helpful thing about zoominfo sales OS tool is the level of database they provide. and the upside of using zoominfo for us is that we have alot of services to offer and our marketing team needs the large database to share our whitepapers so it becomes easily and the conversion rate is good.
the least helpful thing is having the event tab, the event tab are not updated
ZOominfo SalesOS is solving the need of real time data on real time basis
Best thing is the verified data in it, they have alot of contact information not just email id and mobile number, we use it to build case study and use cases for the customers
Quite happy with the usage and the platform
the benefit is that it saves the research time and efforts.
It has numerous helpful features and is easy to integrate with existing solutions.
I think it could be a bit more user friendly.
It gives me a head start while approaching prospects, gives relevant and accurate customer info from a large database.
Integrating Zoominfo with Jira and using it more efficiently is best part of it.
Notification doesnot work properly as sometimes i missed important info.
Zoominfo is making sales easy these days by letting us use its integratation and authentic data sources.
We start our day with Zoominfo and end it with Zoominfo because we will be handicaped without Zoominfo, you get -contact database -email ids, cell numbers -export feature, to export it in salesforce or excel -you can also check if the contact is verified or not. -Account and lead intelligence
The customer care support could be better
Campaign design, b2b database and account management intelligence and contact verificiation
It gives the best heads up and insights into lead generation
Probably UI could be better and it is relatively expensive, which might not fit into the budget for us.
Helps to find the best possible prospects. Gives good quality leads. Helped us improved team productivity
The best thing about zoominfo salesOS is the accuracy, I have used so many tools, Don't know if any one of them have provided me with such accuracy and I love the integration with CRM, smooth
Nothing, super happy with the login and the usage
It solves the gaps of knowing your customers and leads well.
Zoom OS info sales completely helps us to find the right match easily . This helps us save a lot of time and helps us to reduce our workload . Its provides a lot of information of what i am looking for and helps us to gain more knowledge . The Data can be easily exported excel .The zoom OS customer support is also very Quick and reliable . It allows the marketing Team to obtain the contact information of the prospect . It helps me a lot to gain knowledge and information about my clients and thier company . The implementation of the Tool is very Easy , You get the email and Phone numbers of people you want to prospect . I Use ZoomInfo SalesOS on a daily basis.
Nothing bad about it , Just the UI can be improved and there are some difficulties at times to sign in .
1. It helps me find Lead Information 2. It helps me find number of employees and thier job title 3. It helps me make a list of the ICP of People i want to reach out to .
I have used zoominfo for lead generation and prospecting. Data accuracy was at par. My call pick up rate was pretty high also email open rate was good.
For me, there is nothing to mentionhere. Thumbs up
Lead generation and prospecting
Helps me enable my sales team with valuable insights and scoops that help us understand partners and competitors better
There are certain limitations and some accounts aren't legit, they could verify if these accounts are real or fake which might be easier
It makes it very easy to gather info on prospects and clients.
I personally like the tool as it is easy to use and implement and intergrate with other tools. It is best tool for data and insights on potential customers. Real time intent data and key word search is a game changer. I would like to use it everyday. The customer support team is very prompt.
Zoominfo is very expensive. Their pricing model in the start was more affordable.
Zoominfo helps in solving the problem if customization and knowing the pulse of the market. It is a helpful tool for hunters like my self.
Zoominfo is the most useful tool for demand generation. It is easy to sue, implement and integrate with other tools in the organisation. It helps in building a storm buyer persona and guides in acting as a guide to new and exhausting customer with its insights. The customer support is quick and helpful and it is tool I can use and benefit everyday.
It doesn't have a lot of data around the EMEA as compared to the Americas. It can more cost effective for smaller businesses.
Zoominfo helps in solving the biggest problem every sales person has, ie learning more about the potential customer and understanding his business needs, challenges and demographics and inturn going fully informed and being a friend and a consultant to the customer.
Zoominfo is easy to use and implement. Doesn't require coding and can be integrated seamless with other tech stacks. Has a sea of data in terms of accounts, contacts and potential customer. The customer support and enablement is very well curated. I would generally end up using on a daily basis. It has many features I personally like and gives a competitive edge to prospecting approach.
Zoominfo pricing model can be more friendly to small organisations and ability to update incorrect data in real time would be beneficial.
Zoominfo helps in solving the problem of connecting to right people at the right time of the buying cycle and helps in tailoring our pitch.
Zoominfo Sales OS gives me hands on access to accurate and relevant customer info. I like having everything in a single place, so Zoominfo is greatly beneficial to me since it's an all in one platform for sales intelligence. Would definitely recommend
I haven't had any problems so far, so I can't say I dislike anything yet. Great job
As a marketer it helps me broaden my potential customer spectrum. I can also easily integrate it with existing tools. This reduces the amount of manual workload and helps me save time
the best part of zoominfo is that they keep introducing new features and keep their customer needs first to enhance their product and make the database available fast. The zoominfo 2.0, advanced search leaves no room for complaint
the accuracy could be the issue but the industry is such that people keep changing their job hence I will not blame them
They solves the issue of giving the correct email id, cell numbers, personal email id, history of prospect, intel about the company, if company is visiting the website
The best part is their customer services, I was new to the platform, they provided us with the tranining and there is not doubt why their Zooinfo OS is one of the best in the industry
no complaints, just wish them what they have been doing from one decade
they solve the issue of getting technology landscape for companies
The interface and extentions are super easy to understand and it took only few days for me to get the whole process with our sales managemnt tool. I use zoominfo everyday, in my busiest our i woukd be on zoominfo only, this is my go to tool because of the powerful features that are ground breaking for any business development persona. We always work with zoominfos export data, the exrichment is amazing, highly recommond to any business to go and impliment this into your system. Using easy to onboard and the customer support is amazing as well, they give you all the time slots and i have missed some times, they are so polite and nice to understand my situation. I love zoominfo.
Nothing bad about it, please fix the chrome extention it loads forvever sometimes.
It helps me to find the right persona in my set of accounts, pulling various data which will help me position our product based on the intent signals that we get from zoominfo. This feels like sales hack.
we provide revenue cycle management services and solutions, we get all the hospital and healthcare providers data which are autentic, genuine, and most important we get to know the company summary, which helps us in contacting the decision makers
It is the best tool in the market and there is no doubt, so I would like to see more new enchancements and easy usage
it benefits in giving the important information such as revenue, employee count, brief summary of company and organizational structure
ZoomInfo is most effective to give additional information about client data. It helps in building a strong buyer persona and position our services accordingly. It is easy to use and implement. It would be beneficial to use on a daily basis. The customer support is helpful and knowledgeable. It is easy to integrate with other tools and also it provides a wide range of features like competition data, market intelligence.
It would be better if more information related to direct contact details of the customer and more personalized persona information for APAC region
ZoomInfo benefits me by building a strong customer persona and identifying the needs of the customer before hand, which helps in stronger and more customer friendly consulted approach
It is very easy and user friendly. As a hunter, it has a lot of data around prospects, accounts, trends that are useful during making a sales pitch. The customer support team is prompt. It is easy to implement and integrate and requires no coding. We could use it everyday and leverage it.
It has limited data for Europe region. It can be expensive for small organisation and teams.
It is helping us in identifying insights and trends about potential customers and target accounts.
It has cool feature such as: Buyer intent Workflow Enchance list Events Import Feature this uniquenesd has helped them acquire alot of customers
they are a bit expensive, could be cost-effective
It solves the issue of getting the cell numbers of C-level and VP-level
they have high-quality, direct contact data that you will not get anywhere, they have advanced search filters to build an accurate database with amazing accuracy
there are data which are bad and need some updation on regular basis
It integrates seamlessly with your CRM and marketing automation tool
Periodically updated so I have the most accurate B2B contact information
There isn't anything particularly I disliked about ZoomInfo
Source relevant Exec level contacts informations for almost any size of companies within the US. This has tremendously helped us in reaching out to the right contact and initiate conversations