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ClickUp Reviews: 4.7/5 — Highly Rated
More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic project goals, manage workflows, collaborate, iterate and optimize, and track progress. There are unique features for every team such as bug tracking and reporting (engineering), sales automation (sales and marketing), and employee onboarding (HR) just to name a few. ClickUp comes pre-loaded with templates that can be utilized out of the box while offering rich customization options.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
ClickUp Pros and Cons
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
In the realm of project management tools, ClickUp has emerged as a comprehensive solution that caters to a wide range of users. From freelancers managing their own tasks to large corporations coordinating complex projects, ClickUp aims to simplify and streamline the process. But does it deliver on its promise? In this review, we’ll take a close look at ClickUp, dissecting its features, user interface, support, and pricing structure. Our goal is to provide an unbiased and thorough examination of this software, helping you decide if it’s the right fit for your needs. So, without further ado, let’s delve into the world of ClickUp.
What is ClickUp?
ClickUp is a cloud-based productivity platform that aims to centralize all your work and tasks in one place. It’s a comprehensive project management tool designed to help individuals and teams plan, organize, and collaborate on projects.
The software offers a wide range of features including task management, time tracking, goal setting, document sharing, and more. It also provides multiple views for project tracking such as list view, board view, and Gantt chart view, allowing users to customize their workspace according to their preference.
ClickUp Dashboard
ClickUp’s target users range from freelancers and small businesses to large corporations. It’s designed to be flexible and adaptable, catering to different industries and project types. Whether you’re managing a marketing campaign, developing software, or planning an event, ClickUp aims to provide the tools you need to keep your project on track.
In essence, ClickUp is more than just a project management tool. It’s a productivity platform that seeks to eliminate the need for using multiple, disjointed tools by providing a unified, all-in-one solution.
ClickUp Core Features
ClickUp is packed with a variety of features designed to enhance productivity and streamline project management. Here are some of its core features:
- Task Management : ClickUp allows users to create, assign, prioritize, and schedule tasks. You can also set dependencies between tasks, making it easier to manage complex projects.
- Multiple Views : ClickUp offers several views for managing your projects, including list view, board view, box view, Gantt chart view, and calendar view. This allows you to visualize your tasks and projects in a way that suits your working style.
- Time Management : ClickUp includes time tracking features, allowing you to monitor how much time is spent on each task. It also includes scheduling and capacity management features, helping you to plan your time effectively.
- Collaboration Tools : ClickUp facilitates team collaboration with features like real-time chat, comment assignment, document sharing, and in-app video recording. These features make it easier for teams to communicate and collaborate on tasks and projects.
- Customizable Workflows : ClickUp allows you to create custom workflows that match your team’s processes. You can set up statuses for tasks and move them through different stages as they progress.
- Integrations : ClickUp integrates with a wide range of other tools, including Google Drive, Slack, GitHub, and more. This allows you to bring all your work into one place, reducing the need to switch between different apps.
ClickUp Pricing Plans
ClickUp offers a variety of pricing plans to cater to different user needs. Here’s a breakdown of their tiered pricing structure:
ClickUp offers Free, Unlimited, Business, and Enterprise plans — see ClickUp pricing for current rates.
The Free plan is a great starting point for small teams or individuals who want to try out ClickUp’s basic features. The Unlimited plan offers more flexibility and customization options, making it a good choice for growing teams. The Business and Enterprise plans offer advanced features and increased automation, making them suitable for larger teams or businesses with complex project management needs.
ClickUp has since launched ClickUp Brain, an AI assistant integrated across the platform for writing, summarization, and project insights.
Remember, it’s important to choose a plan that aligns with your team’s size, budget, and requirements. You can always start with a lower-tier plan and upgrade as your needs evolve.
ClickUp Competitor & Alternatives
ClickUp competes with tools like monday.com, Trello, and Asana. Each tool has its own strengths and weaknesses. ClickUp stands out for its wide range of task display views, real-time chat, and in-app video recording features. However, other tools like monday.com and Asana also offer robust features, although they lack real-time chat and in-app video recording. Trello, on the other hand, is a more budget-friendly option, but it lacks time tracking and budgeting tools.
ClickUp FAQs
Is ClickUp’s free plan really free?
Absolutely! ClickUp’s free plan is indeed free, with no hidden costs or strings attached. This plan offers a robust set of features including unlimited tasks, unlimited members, and up to 100MB of storage. It’s a great option for individuals or small teams who are just getting started with project management software.
While the free plan does have some limitations compared to the paid plans (such as storage limits and access to premium features), it still provides a comprehensive toolset for managing tasks and projects. So, you can definitely start using ClickUp for free and then decide if you want to upgrade to a paid plan as your needs grow.
What does project management software do?
Project management software is a digital tool that helps teams plan, organize, and manage tasks. It facilitates collaboration, scheduling, resource allocation, and progress tracking, making project execution more efficient and streamlined.
Bottom Line – ClickUp
ClickUp is a robust and versatile project management tool that can significantly benefit businesses of all sizes. Its comprehensive features for task management, collaboration, and project tracking make it an excellent choice for teams aiming to streamline their workflows and enhance productivity. While it has a rich feature set, it’s designed with user-friendliness in mind, making it accessible even to those new to project management software.
Compare ClickUp with other popular tools in the same category.
ClickUp is by far the best Project Management tool I have used! With Dashboards and Docs it really just makes it SO easy to see everything in one place!
I wish I could see all tasks across multiple workspaces in one area!
Being able to easily delegate tasks to my team.
Any business, any industry - ClickUp is definitely the best choice (cost-wise and functionality-wise).
Sometimes slow or buggy. Expecting to be fixed with the ClickUp 3.0 release.
ClickUp is the primary tool we use to implement our business workflows. Everything we do -> goes through ClickUp.
I've used many PM tools in the past and I keep finding ClickUp as the best tool to solve my work problems. Either through ClickUp Apps, Gantt charts, whiteboards and or forms, there is always something to solve what I need.
Some of the newer products, docs and whiteboards lack some capabilities that their counterparts are very good at. The whiteboard has some bug issues with hotkeys that Miro, Figjam and others have accomplished.
ClickUp currently is the main platform we use for our business development workflow and documentation. We have a number of Zapier connections that bring in RFPs/RFQs/RFI into a list so we can choose what agency contract we would like to bid on.
It's always improving and it's super customizable. It can be very simple like a checklist, or very complex for projects that need more attention.
Since ClickUp has so many features there's a bit of a learning curve, but that is common with most great products.
Keeping track of the various and ever-changing projects that I and my team have to manage.
ClickUp is simple in usage and provides lots of flexibility while not being overcomplex. It will allow you to setup your projects the way you work and not force you to use a certain method. Imagine, create, follow-up, close - and collaborate in one application!
The docs feature could be enhanced, I am missing couple of features. Also be careful when setting-up ClickUp, it gives a lot of flexibility, but this can also be a pitfall.
As a Project Manager, I need to keep track of the roadmap, goals and work (tasks) to get results. In order to accomplish this, I use ClickUp. It offers a solution for every aspect and offers the flexibility to manage my project from ideas to results.
Clickup is like Asana and Trello having a super baby. The possibilities are truly endless and their service is amazing. I've been using Clickup for over 3 years, after researching many platforms, and never looked back since.
Sometimes the possibilities are overwhelming and it can be complexed to find the exact layout and data structure that suits your business flow.
It keeps me super organised, in terms of tasks, projects, and billable hours. It's where I manage my business in all aspects.
I like the flexibility of the tool. I like that it keeps my projects well organised
Non Click-up users find it difficult to jump in and work with it.
It is keeping the client and team well informed about the project, task status and next steps
Workload evaluation ,project planning, task organisation , working with documnets
Clickup good for team managment, whenever you want to reevaluate your ressources ,clickup is ideal App
Clickup is permetting me to take over and manage efficiently ressources
The Everything Views are a powerful tool for business management. We can track all our employees from a single place, allowing us to take better decisions for production.
Time allocation leaks on the ability to aggregate the yet allocated time in different spaces on the Everything View. This prevents us from using ClickUp as our primary scheduling tool.
ClickUp solves the management nightmare by simplifying the opperational workflows. We are saving money and time with the use of this platform which is an amazing.
The diverse methods of viewing the work and the amazing organization opportunities.
Slow loading times, sometimes experience glitches editing documents at the same time. Not enough basic tutorials to learn how to maximize the platform.
All project management. Scheduling of posts and collaboration and editing
The ability to organize the varying tasks in a hierarchy of spaces is amazing!
The ability to white label the platform is only for enterprise-level or above.
The ability to manage both internal and external teams.
ClickUp is so versatile! I love that we can find a format or sequence that fits everyone's individual needs. The automations are super handy! I've always recommended this to anyone looking for task managment.
I find the documents to be cumbersome to use and didn't really get into the chat features. I have no doubt that ClickUp will continue to optimize and adapt to new needs though!
And intuitive solution to custom task management with connections across all our needs.
I like the fact that ClickUp includes a Goal Targeting system you can use to create a target and then break that down to different tasks and timelines to achieve the goals.
ClickUp has a learning curve, but with the right project manager its a breeze!
ClickUp is an all in one tool, I don't have to leave and use other tools. Its robust and very customizable.
El software tiene un manejo muy intuitivo, lo hace muy facil integrarlo a una compañia logrando un manejo global muy facil, tambien sus multiples acciones lo hacen robusto y satisfactorio para todos nuestros procesos
Del Clickup 2.0 me disgustaba la lentitud de carga al abrir carpetas o bloc de notas.
Solventa la ayuda de gestionar las tareas y proyectos que tenemos en la empresa. Ademas de una crear una gran base de conocimiento de nuestras tareas y procesos
Using clickup, I helped 3 companies to better organize their workflows, manage their productivity and monitor tasks from ideation to production smoothly. All the departments used clickup to enhance their work producivity, increase cross department collapprations, cut time waste between taps and share links.
Chat can be brought outside the dashboard. And I still didn't get the grib of the dashboards yet. It's a bit hard, if there are templates for the dashboards I'll be browsing them to see what best suits me. That's why I can't wait to access clickup 3.0 tbh
Keeping track of the enormous loads of work, prioritizing tasks, keeping track of content documents and workflow systems and guidelines. and cutting verbal task communications off by telling everyone to document it down on clickup and communicate through it. Managing productivity and understanding where tasks are blocking other tasks and who's responsible to follow up or speed up, etc.
I love the ability to keep all of my information stored in an easy to use format, provide time frames for completion and have the ability to create cards for my tasks
It does take some getting used to the various ways that the program operates - so the biggest complaint is the learning curve. I would love to have better help sections.
ClickUp has allowed me to organize and systematize my business - allowing me to keep on track and provides deadlines and reminders of tasks, the order they need to be completed and note taking
A Facilidade com que o ClickUp me permite personalizar campos e cards para execução do meu trabalho da melhor maneira possível, a personalização das vistas também são um fator importante.
Talvez a limitação na personalização da home do aplicativo, mas agora com a versão 3.0 será resolvido esse problema de personalização em que o usuário estará mais livre para escolher como quer deixar e o que quer deixar.
Principalmente no lembrete devido à definição de data final no card da vista e esse card ficar bem visível como atrasado para as pessoas que precisam executar a atividade.
Creating tasks straight from emails. Linking email threads to tasks. Linking documents to tasks. Allocating tasks to team members.
I'm sure it's all there but it's taking me a while to figure out the use of forms and reporting. Would love to see a social media management scheduling component.
Being able to set start and finish dates means we never lose sight of a task or deadline. We've named our spaces headings as in our job descriptions which is great for alignment and reviewing how we are tracking, and what areas are needing more attention. No need to have written notes around the place to remember little things that need doing. It's so easy to add to tasks or create a quick deadline task straight from the chrome, or gmail or the desktop ap.
Our small agency transitioned from an in-person workspace to a fully remote, international team thanks to ClickUp. We use the platform for all of our client delivery and internal processes.
We don't have a dedicated client success manager who has really taken the time to understand our business needs at ClickUp. We worked with a consulting agency, ZenPilot, to implement our current ClickUp work environment.
It allows our team to have one central source of truth for all client communications and deliverables. We used to struggle with information and client agreements being handled in siloes.
I like the unlimited features and the way I can pull just about everything together into one central place. I also enjoy the customization options to be able to make it my own. It's also very helpful being able to control permission levels for team members.
I had a bit of a learning curve figuring out how to set everything up, but that's because it can do so much. I caught on pretty quickly. I wish they had a file system like Google Drive.
It is enabling me to colaborate with my team and have one central place to keep track of projects (both completed and current). By having everything in one location it's easy to reference past projects. It also helps keep track of tasks and project statuses.
I don't need any other productivity tools, it does everything I need it to! It's so customizable, as an SEO agency it was hard to find a tool that could do what we nee it to.
I feel like creating a client side dashboard or clickup access could be more intuitive for our agency clients. They often need a lot of hand-holding while getting used to the platform.
I don't have to have a million google sheets to track everything, I can do it all in ClickUp. We are moving our whole CRM into clickup so that everything is managed inside of click.
I love ClickUp! To be honest is one of the best tools to keep me organized at work. From the design to the UX, everything about it makes it one of the friendliest apps to work with.
In South America it tends to glitch and not work sometimes. We have to keep refreshing it in order to keep it working and the service is not as fast as we would like to.
ClickUp is helping my organization to be organized all the time. It helps us keep track of all the tools we have and helps us increase our productivity and performance. We rely on ClickUp for basically everything work related!
It allows you to edit it the way you want, adapting it to your way of working.
Some features are pretty limitative, such actions in automatization trigger, or graphs, so the cost can increase greatly
It helps me to have everything on the same place, organized, centralized.
I love that there is so much that I can customize. I can create dynamic custom views that benefit my team and me. Their support team has always been very helpful whenever I have connected with them for a question.
There are some limitations with the custom formulas and calculations. But these are probably more advanced features that most people wouldn't even care about right now. I'm curious to see how 3.0 addresses these features.
It's a collaborative platform to outline and assign projects and tasks to team members. We are able to see tasks that are outstanding and see the project is at overall.
its really an all in one solution and I tested really all relevant other solutions
until now speed is often failing and the UI is a little bit comlicated
problem of intercaes
Reminders and summary of task, embedding google drive files.
Notification delay, upgrade plan policy that all members have to upgrade too.
Streamlining communication by tasks, reminding what forgot, pushing what due.
I used to work as a project manager for the Philippine government. Aside from our custom solution for project management, most of our project management and task management was done on paper/offline. ClickUp showed me how one tool could be used to do time tracking, task management, client management, take notes, CRM, sales, invoicing, etc. These features to be in one software are so helpful, especially when managing a startup agency, as we do.
I have a lot of things that I would love to be improved in ClickUp: like using formula field results in other formulas, pulling up formula fields in dashboards, improving the ClickUp docs and whiteboard, and publicly sharing dashboards, to name a few. Dislike is a strong word but if there's something I'm not really liking with ClickUp at the moment are glitches every now and then and the frequent lagginess recently.
1. CRM tool are sometimes overwhelming: ClickUp is so customizable you can capture every information you need about the client in the task card using custom fields. Unlike using Google Sheets for client and/or leads management, you can setup due dates and subtask automation to have notifications for reminders, deadlines, and follow ups. You can also use checklist templates to make sure nothing falls through the cracks. 2. High skill requirement for integrations: internal automation in ClickUp is quite useful 3. High subscription costs to PM tools: ClickUp helps you a lot by trying to use it to replace other PM tools. You just have to know how to set it up.
Automations and the collaborative way to work with the team.
Sometimes it takes a long time for the page to load
It helps our international team be on the same page, collaborate, and organize work.
The clickup is unique, fitting for every necessity in terms of personal use for home expenses control but still full of resources for big companies and for me the best part, the project management.
There is some features that still can be improved, like automatize the list creation from a model, will improve the efficiency. About the panel, sometimes we realized that some bug's in time tracking, where some graphs do not show all tasks with time tracked and usually, underestimate the time.
Decentralize everything from excel and google drive was the best thing we have made with ClickUp, we find a way to centralize and optimize our workflow and in fact, saving at least 1 day per week.
The flexibility to make this fit my companies. I am able to set up different spaces to handle the different segments of my business. I am using it to organize my sales efforts and also organize my existing clients and what they need to be done.
That there are so many ways to set it up. I have watched several training videos, but it is a steep learning curve to set up. Again, maybe I missed something in the setup of this app, but I would love some more video examples of how we can use this app.
Organizing the administrative tasks required to run my business but always get thrown to the back burner and forgotten.