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Vendasta Reviews: 4.5/5 — Highly Rated
Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Vendasta with other popular tools in the same category.
Prateek and Brandon have been holding my hand as I've grown a small client base and now am ready to take full advantage of the Vendasta platform. Support. Tools. Training. Product selection. Anyone wishing to launch into the marketing niche could not ask for a better partner than Vendasta!
The only dislike is that some vendors/products do not offer suggested pricing. BUT! Have a conversation with your rep - They know EVERYTHING!
My issues are that I am a good copywriter and salesperson for my business. I know virtually nothing about the tech used in modern marketing. Vendasta solves this for me - seamlessly!
I love getting to see all the reviews for the business in one location.
I think at first glance, Vendasta can be a bit overwhelming. However, help was offered whenever I needed it. That made things easier.
It is helping us track business reviews and better handle reputation management.
For me, just starting my Digital Marketing Agency, my favorite part is the fact that I don't have to know everything. I don't have to worry about how I'm going to fulfill Google Ads for my first client that I told them they needed, but I've actually never done it before. Vendasta allows you to enjoy the Digital Marketing experience of helping other businesses grow while you can let Vendasta fulfill the product offerings for you. It allows me to be much more confident in what I'm offering when I know that there's a team of experts in my corner to help make sure my client is getting the results that I promised.
Sometimes because there are SOOOO many different product offerings from Vendasta it can seem overwhelming. But it also allows you to grow your agency and continue to offer more value to your clients in the future.
When I started my Agency, I signed up with a Facebook group. There was a wealth of knowledge there. They had a ton of good info and a lot of members that when you would post a question, someone would get back to you. And while that was great, I still felt alone and a little nervous about being able to fulfill and produce what I was offering to my potential clients. Now that I've found Vendasta, I feel like I have a team. I feel like from my client's perspective that they feel like my agency is this BIG agency with a BIG team with multiple employees that are well rounded in many different areas of digital marketing. And they're not wrong. I do have a team. When I have a problem, I can reach out to Tech Support chat! They're able to address my problem/question or push it to the right person, so I can get an answer.
I love that Vendasta has an incredible onboarding process for new users who join the platform. You get access to a team of both skilled and knowledgeable people who love what they do and are excited to show you the ropes! It's also great to have a one-stop solution to build your agency. When you're getting started it helps to have access to great products that your potential clients already know and love. Vendasta makes that possible. The conquer academy is also a great resource to help you build your digital marketing business with ease.
It can sometimes be confusing to figure out some parts of the platform. Wish it was a tad bit more intuitive and had access to more options. Some of the products could be improved as well, but I love Vendasta's willingness to build and grow and create a product that their users love.
It's great to have everything you need to run your marketing agency right at your fingertips! I have stopped using third-party calendar applications and useVendasta's meeting service instead. I have access to great tools that help me structure my day and workflow. I'm really impressed with what Vendasta has offered.
The support and systems that are in place
That I'm not at a level to fully maximize
Systems, More Solutions & Support for Fulfillment
I enjoy how easy it is to work with the system and Vendasta team Josh Schultz and Nik Levnaich.
I do not have any feelings of dislike towards Vendasta.
We have increased monthly income while decreasing fulfillment costs.
I like the fact that there are so many resources, courses and marketing materials. My partner Ritchard Getty is very helpful and full of insight! I don't regret my decision to work with Vendasta one bit.
I have no complains and I'm still a current partner with Vendasta.
Vendasta has allowed me to outsource many of the services that I already offer and add more services like seo to my toolbelt.
The Marketplace of services we can turn on and off as needed.
Commission structure/tracking would be nice to have for sales people I would like to be able to bring in other products easier.
We are not subject matter experts in all that is the creative web, and advertising but Vendasta allows us to offer these products and experts in these areas to our clients and all under one single sign on.
I was very impressed with the Vendasta platform from day 1 as I needed an efficient way to scale my business, without carrying staff overhead. It's a very layered, and detailed platform, and my success with it would not have been possible without the help of Joshua Shultz. I wish I could scoop him for my company!! Joshua was on-point and readily available for all my questions and had support solutions in place for each event. He was very pleasant to deal with, and truly cares about his clients and their success.
I think some of the product copy could have expanded on what additional services were needed, for those that were coupled with other levels.
I am to scale my business by offering more services where I act as project manager, and provide oversight, rather than be the 'doer' for everything.
Vendasta is much ahead about digital marketing. Its platform is full of incredible content and apps to conquer news customers in a very positive environment and easy to use. I love Vendasta Academy with such great content. It makes me feel ahead.
Prices in dollars. It should be in local Brazilian currency.
Advertise, Personal Branding and Copywriting.
Josh Schultz is a great sales expert. Really knows his craft and is a true professional.
I have loved every minute of my Vendasta experience!
.White label
The upside of using Vendasta is that you have full-service flexibility without the full-service agency costs.
I think the onboarding process can be geared to learning the inner workings of the platform and your store better.
I'm solving the problem of chicken-head-itis, which is the number one malady facing independent agencies. It consists of doing so many things simultaneously that your head explodes.
The ongoing Supoort makes sure that I build my store out.
Nothing and I hope that it stays that way.
Capacity, expansion and growth limitations.
Vendasta is very informative and up to date. I appreciate the email updates, the courses they provide, and the various applications.
I am still rather new to Vendasta, but I have yet to find something unfavorable about the platform.
I have just started my career in marketing, and Vendasta has been extremely beneficial in terms of learning and resources.
From key accounts to specialist and support. Everybody has a fantastic friendly approach. From day one, you will find yourself as a part of a bigger tech family
Vendasta is a huge setup with tons of options and settings. It can be a bit overwhelming.
Giving extra value to my clients - especially the Business App and Local Business Online Toolkit is of great value.
I love the customer service experience and the solutions they offer. Without the help of Vendasta, it would be extremely difficult to support our clients and offer the services we are available to offer. From managed hosting to SEO Management my customers are extremely happy with Vendasta support and services.
There isn't anything I dislike about the service.
We are able to grow our business to scale with Vendasta than if we didn't have them as a partner.
This platform is the elite white-label solution most businesses don't know they need.
I think that the freemium tier should have more to offer, as well as the basic plans.
Vendasta provides digital marketing agencies and freelancers the ability to resell service packages that would be otherwise hard to offer by themselves. Also, you learn from other people in the platform's strong and knowledgeable entrepreneurial community.
I love the user-friendly interface and how easy it is to show clients. The support that is offered to Vendasta Partners is above-the-bar! I wouldn't want to work with any other white-label service, and I've been approached frequently. Great pricing, too!
It's not that I dislike it - but there is a product learning curve to speak intelligently specifically about products.
Easier time management through the Partner dashboard and lots of valuable content to use for marketing. Love it!
Zak has been invaluable in helping me pitch products to prospects. His product knowledge is top notch and his ability to pivot quickly during meetings is awesome!
Haven't figured that out yet. Still learning about the product line up...
Helping clients get found and get more leads. The biggest benefit of being part of the Vendasta family is having the expertise of team members at my disposal.
Vendasta's interface has been incredibly easy to navigate and use! Their customer support is top-notch and has helped me solve any and all questions I've come up withSca! Would recommend it to any start-up big or small!
At first, it was a little difficult to understand the breadth of what Vendasta has to offer but once I got settled in with how it worked for my needs, it was smooth sailing.
Scaleability and fulfillment efficiencies
Ability to scale my business and offer more products to my customer
There is a lot of different training but no DIY learning path clearly stands out.
Managing my time and offering products that scale my business and the business I serve
Vendasta's s sales team is top-notch. I was grateful that in a very short time I was able to forge meaningful business relationships and get great direction and content from Cody Baier, Andrew Rigby, Ben Thomas, and Michael Tastad.
Being a business owner and having to work with learning the Vendasta system, training my employees, has been a bit overwhelming. The learning curve I suppose as there is so much information to absorb in a short period of time.
Having a great fulfillment, CRM team, variety of services to provide, the ability to leverage costs.
The customer service is the best I have ever experienced anywhere
Software functions are not always clear, takes a lot of practice
Running my personal agency
Support is Fantastic, on top of everything, from Sales to Customer Service, to Tech it’s all there. No long wait times, Vendasta is a true partner. I especially appreciate Katie and Danny for all they have done for me. I'm truly grateful to them both. They are always there and more than willing to help me in sales, and learning the platform. They are very patient and easy going.
If there is something to dislike I have not found it yet.
My biggest problem was finding a company I could wake up to and feel part of a team again. I need that along with a great platform. I got both with Vendasta.
The level of detail in the software, the options that have been built into and the ability for my 40+ brain to navigate without having to read endless manuals. Also, the team that has helped me get up and running have been sensational, to say the least. Maybe its because they are from Canada and I love Canadians. Seriously though from the first call I got from Graycen and then chatting with Eric, Katie and Nik. I'm not sure what their recruitment process is but holly molly they have a great team. Eventually, you will need some software that can do what this does so stop dragging your feet and get on the TRAIN, it will blow your mind.
The possibility that my competitors will find out about it, they should have an invisible label.
I'm solving, client acquisition, billing, project management, tasks, calendar invites, mining trucks full of cash and finding new banks to house it. Review management and the ability look like an absolute IT wizard when I'm kind of not.
Vendasta is an incredibly robust platform that can literally transform every agency into a supremely multi-faceted, one-stop-shop. The partners and vendors are extremely well-appointed, and the support team is phenomenal. The Vendasta platform is easy to use, is wonderfully intuitive, and the design/engineering team has thought of everything! If you are looking for a fulfillment company for your agency, you have found it!
I dislike that I did not find them sooner!
I have not experienced any problems with Vendasta. The original proposal options were clear and concise and I went from having zero fulfillment services to having everything in one spot. This allows me to quickly scale my company and grow much faster than I would have previously been able to, while removing the headache of trying to find employees or contractors to fulfill orders. Partnering with Vendasta grants agencies an instant team of trained and proven employees!
I like the fact that Vendasta is constantly improving and making it better for their partners. I greatly appreciate that.
I can't think of anything at the moment.
I don't have to do the work! I've realized the benefit of having more options for my clients.
Before you buy it they said it does not work
I bought it 2 months and the main issue that to allow users to register on our site does not work, and support team promised and given a deadline, and when the deadline came it said it did not work and they delayed me to start for two months and worst thing when I asked the, my account manager, to escalate the issue he said management is busy because it is the end of the months for sales, and he will get back to me after the weekend. Very Very Bad experience, it is the worst service i have ever paid for in my life.
nothing full of bugs and their support team only have a workaround, Team Calendar does not work the said it works only before you buy
I am now fully equipped with the ultimate platform for both growing my agency and providing clients with the tools they need to grow their business with confidence. The available vendors and marketing tools to both my agency and my clients are loaded and simplified in a way that clients can understand and start growing their marketing efforts from $0 up. The live support, coaching, and help documentation are unbelievable. There are so many sales resources that equip you instantly to close more clients.
It just takes a little bit of coaching and navigating through the platform before it starts to click on how you can use it all in your own agency.
I can now successfully outsource marketing services and grow my own agency with confidence. I have a strong marketing framework to bring clients into now.
The customer service and the ease of replying to reviews and posting to social media is the top reasons we love Vendasta! We truly enjoy the assistance from their customer service reps and more specifically Jeff Leibel! Being able to post with one click of a button to all social media and reviews is amazing.
We wish there was a way to respond to Yelp, opentable, TripAdvisor and other reviews through the dash and not having to log in each time would be wonderful. It would make things much easier on our end!
Posting to multiple social media outlets with the click of a button. Being able to reply to all reviews on Facebook, GMB and seeing the reviews pulled in for Yelp, opentable, and other platforms definitely helps! Running digital ads with the team helps us keep everything together. The benefits of creating websites and the ease of connecting accounts has been wonderful