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Vendasta
Empowering Local Businesses
4.5
(323)
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Vendasta Reviews & Product Details

Vendasta Overview
What is Vendasta?

Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.

Company Vendasta Technologies Inc.
Year founded 2008
Company size 201-500 employees
Headquarters Saskatoon, Saskatchewan, Canada
Social Media
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What are the pros and cons of Vendasta?
Vendasta Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Vendasta Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Vendasta Media
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Vendasta Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 16, 2025
Vendasta Logo
323 Vendasta Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Feb 11, 2021
 Source
Overall Rating:
5.0
SP
Shay P.
Ceo
Share
"The possibilities are endless!"
What do you like best about Vendasta?

Vendasta is an incredibly robust platform that can literally transform every agency into a supremely multi-faceted, one-stop-shop. The partners and vendors are extremely well-appointed, and the support team is phenomenal. The Vendasta platform is easy to use, is wonderfully intuitive, and the design/engineering team has thought of everything! If you are looking for a fulfillment company for your agency, you have found it!

What do you dislike about Vendasta?

I dislike that I did not find them sooner!

What problems is Vendasta solving and how is that benefiting you?

I have not experienced any problems with Vendasta. The original proposal options were clear and concise and I went from having zero fulfillment services to having everything in one spot. This allows me to quickly scale my company and grow much faster than I would have previously been able to, while removing the headache of trying to find employees or contractors to fulfill orders. Partnering with Vendasta grants agencies an instant team of trained and proven employees!

Small Business (50 or fewer emp.)
Feb 11, 2021
 Source
Overall Rating:
5.0
Ahmed B. avatar
Ahmed B.
Founder / Country Managers
Share
"Issue solved"
What do you like best about Vendasta?

Before you buy it they said it does not work

What do you dislike about Vendasta?

I bought it 2 months and the main issue that to allow users to register on our site does not work, and support team promised and given a deadline, and when the deadline came it said it did not work and they delayed me to start for two months and worst thing when I asked the, my account manager, to escalate the issue he said management is busy because it is the end of the months for sales, and he will get back to me after the weekend. Very Very Bad experience, it is the worst service i have ever paid for in my life.

What problems is Vendasta solving and how is that benefiting you?

nothing full of bugs and their support team only have a workaround, Team Calendar does not work the said it works only before you buy

Small Business (50 or fewer emp.)
Feb 10, 2021
 Source
Overall Rating:
5.0
NW
Noah W.
Owner/Creative Director
Share
"Revolutionized my business"
What do you like best about Vendasta?

I am now fully equipped with the ultimate platform for both growing my agency and providing clients with the tools they need to grow their business with confidence. The available vendors and marketing tools to both my agency and my clients are loaded and simplified in a way that clients can understand and start growing their marketing efforts from $0 up. The live support, coaching, and help documentation are unbelievable. There are so many sales resources that equip you instantly to close more clients.

What do you dislike about Vendasta?

It just takes a little bit of coaching and navigating through the platform before it starts to click on how you can use it all in your own agency.

What problems is Vendasta solving and how is that benefiting you?

I can now successfully outsource marketing services and grow my own agency with confidence. I have a strong marketing framework to bring clients into now.

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
5.0
RT
Rob T.
Manager
Share
"Really Good System for Local Digital Marketing"
What do you like best about Vendasta?

They have a large variety of apps at different price points. In the past, we really just worked with bigger companies and I would pass on smaller business. But now I can have Vendasta team do the work or I can offer customer DIY marketing tools. I also used a lot of other local marketing tools for listings, review generation, reputation management, etc. They have a nice system and its a big positive that its all one location. The last thing that is really cool is the lead generation system, email marketing and sales CRM that is all combined. It took me awhile to learn the system and get my previous customers into it but now that I'm immersed, I've been able to increase business and provide marketing services that I couldn't provide before. But we still do high end web design and ad management when we get those projects

What do you dislike about Vendasta?

Its a big piece of software and sometimes it can be slow or take a lot of clicks to get to page, but this is really the only minor thing I can think of.

What problems is Vendasta solving and how is that benefiting you?

Better marketing to my clients. More offerings. Able to get smaller jobs. More automation. This will also help us scale.

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
5.0
NO
Nicole O.
Ceo
Share
"We love Vendasta and the ease of responding to reviews and posting to social media!"
What do you like best about Vendasta?

The customer service and the ease of replying to reviews and posting to social media is the top reasons we love Vendasta! We truly enjoy the assistance from their customer service reps and more specifically Jeff Leibel! Being able to post with one click of a button to all social media and reviews is amazing.

What do you dislike about Vendasta?

We wish there was a way to respond to Yelp, opentable, TripAdvisor and other reviews through the dash and not having to log in each time would be wonderful. It would make things much easier on our end!

What problems is Vendasta solving and how is that benefiting you?

Posting to multiple social media outlets with the click of a button. Being able to reply to all reviews on Facebook, GMB and seeing the reviews pulled in for Yelp, opentable, and other platforms definitely helps! Running digital ads with the team helps us keep everything together. The benefits of creating websites and the ease of connecting accounts has been wonderful

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
RG
Ruben G.
D Irector
Share
"All in one agency marketing platform"
What do you like best about Vendasta?

The simplicity of having it all under one roof and being able to offer clients a general scope of the overall strategy for their marketing strategy with realtime indicators.

What do you dislike about Vendasta?

The metrics take a little bit to update, but that’s due to how long it takes external channels and services to update and index on the web.

What problems is Vendasta solving and how is that benefiting you?

Outsource and provide several key indicators as part of my sales pitch. Show professionalism to my clients

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
CD
Cyle D.
Owner
Share
"Vendasta took us from 0-100 in no time!"
What do you like best about Vendasta?

Snapshot reports and support helped us grow our agency in just one month.

What do you dislike about Vendasta?

Nothing so far...only area of improvement I could see is better crm.

What problems is Vendasta solving and how is that benefiting you?

Helping clients identify issues with snapshot reports

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
DB
David B.
President
Share
"Kyle Clarke and the Vendasta team are great. They were the missing piece that my organization needed"
What do you like best about Vendasta?

The products, customer service, and resources we get from Vendasta are amazing!

What do you dislike about Vendasta?

We have been a partner for almost a month now and have yet to experience anything negative with Vendasta.

What problems is Vendasta solving and how is that benefiting you?

Vendasta allows us to help small businesses with Marketing solutions and ultimately creates a WIN WIN for all parties involved.

Small Business (50 or fewer emp.)
Jan 21, 2021
 Source
Overall Rating:
5.0
Anas N. avatar
Anas N.
Managing Director
Share
"Costumer orionted"
What do you like best about Vendasta?

Wide range of service, white label solution

What do you dislike about Vendasta?

Sometimes takes time to resolve a problem

What problems is Vendasta solving and how is that benefiting you?

Some communication issues, fixed on a fairly

Small Business (50 or fewer emp.)
Sep 02, 2020
 Source
Overall Rating:
5.0
David R. avatar
David R.
Software Marketing Manager
Share
"The power this platform grants you, or your agency, to deliver results to clients is really vast."
What do you like best about Vendasta?

You can upgrade your business as a marketing expert, or agency to instantly offer next-level enterprise agile marketing and design, plus integrated business tools.

What do you dislike about Vendasta?

When I first encountered Vendasta, I was researching AI platforms for Web Design, and other uses of AI, specifically using the keywords Whitelabel, AI website builder. I was on a roll, finding software that everyday mums and dads, could almost instantaneously signup for and start a business. Vendasta stopped me in my tracks

What problems is Vendasta solving and how is that benefiting you?

The power this platform grants you, or your agency, to deliver results to clients is really vast. You need to take it in over a period, as even if you are adept at tech and know your software, Vendasta grants freelancers and agencies access to awesome power, is truly something other. You can upgrade your business as a marketing expert, or agency to instantly offer next-level enterprise agile marketing. 1. Getting results with the worlds most effective lead generation systems for marketing agencies, the "Snapshot Report". 2. Empowers and enables me to deliver results to clients!!!!!!! 3. Provides myself and my team with ongoing marketing and sales related education and coaching. 4. Provides us the best suite of marketing and design software, plus business tools I use.

Small Business (50 or fewer emp.)
Jun 11, 2019
 Source
Overall Rating:
5.0
JOHNSCOTT C. avatar
Johnscott C.
Freelancer
Share
"Amazing company with great technology and people"
What do you like best about Vendasta?

Vendasta is amazing, I have looked at numerous marketing solutions providers and they stand out above the crowd with their innovation and market leadership. I am always learning and looking for new solutions and Vendasta leads the way.

What do you dislike about Vendasta?

The pricing structure can be improved, I have spoken with another company - SEOreseller.com and OneLocal, they have easier pricing structures to get started.

What problems is Vendasta solving and how is that benefiting you?

Working to help customers grow their business in their local market.

Mid Market (51-1000 emp.)
Apr 01, 2019
 Source
Overall Rating:
5.0
Emerson (艾默生) C. avatar
Emerson (艾默生) C.
Ceo
Share
"A great choice to provide leading marketing solutions"
What do you like best about Vendasta?

Vendasta white-label platform allows us to focus where we need: marketing and sales of digital solutions for small & medium businesses. By tapping into their powerful solutions, we are able to service our end users quickly, creating a process of acquisition, retention and growth of revenues.

What do you dislike about Vendasta?

Their products are built for the North American region, which makes complete sense. It'll be great when they start pushing internationalization to cover more markets.

What problems is Vendasta solving and how is that benefiting you?

Reduction of development costs associated with a very fast turnaround in offering 60+ new products to our local market. The capacity to provide centralized reporting and control through the Business Center to our advertisers. Also, enabling then to access new solutions via the App Marketplace.

Mid Market (51-1000 emp.)
Feb 08, 2019
 Source
Overall Rating:
5.0
WB
Werner B.
Project Manager
Share
"We have just moved to the Vendasta platform and are in the initial stages of migration of sales"
What do you like best about Vendasta?

The continuous support and assistance from the entire Vendasta team

What do you dislike about Vendasta?

Nothing yet, we are still in the initial phases of migration

What problems is Vendasta solving and how is that benefiting you?

Sales automation and Fulfilment workflow with better leads processing and sales conversions

Small Business (50 or fewer emp.)
Feb 07, 2019
 Source
Overall Rating:
5.0
CS
Chuck S.
Web Services Coordinator
Share
"Vendasta tools are an integral business solution"
What do you like best about Vendasta?

Vendasta offers a very well-rounded suite of tools designed to promote your business in the digital space and does this with exceptional cuistomer service and top-shelf technology.

What do you dislike about Vendasta?

There are times that I would like to see improvements/enhancements to product features happen a little faster.

What problems is Vendasta solving and how is that benefiting you?

The ability to offer our customers a managed solution for all of their digital marketing needs in one space. Vendasta makes managing multiple accounts at the same time a breeze!

Mid Market (51-1000 emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
Hamlet A. avatar
Hamlet A.
Marketing Manager
Share
"Super Pleased With Platform and Service"
What do you like best about Vendasta?

My favorite feature is how my clients ar organized and how easy it is to activate services for them.

What do you dislike about Vendasta?

Some of the best features are at a higher level of membership, but, they are worth it.

What problems is Vendasta solving and how is that benefiting you?

Organizing client's, client reputation management, and the dashboard.

Small Business (50 or fewer emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
Calvin C. avatar
Calvin C.
Owner / Ceo
Share
"Great Support Team"
What do you like best about Vendasta?

All of the support agents are very knowledgeable and if they don't know an answer they find someone who does. The platform is actually very easy to use and easy to learn. We like all the features being listed in a quick search so that when we are activating products it only takes minutes.

What do you dislike about Vendasta?

I wish you had 24/7 support or at least longer hours. Some of our clients are on different time zones and work late so when we have an issue during non-US work hours, the support is no longer active. There are 2 things, being able to log in to WordPress using /wp-admin as some of the clients are hesitant about using a new portal to login and also when developing a WordPress website, when we click preview - a new page keeps popping up instead of refreshing the same window which is kind of annoying when making multiple edits. Too many windows get opened up!

What problems is Vendasta solving and how is that benefiting you?

Organization. The platform allows us to better organize everyone now! With our old platform we had an issue about tracking accounts so it would be a major hassle looking for accounts and organizing them properly.

Small Business (50 or fewer emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
DZ
Dominic Z.
Web Developer
Share
"Vendasta is great online reputation management"
What do you like best about Vendasta?

Vendasta's best feature is definitely how it is able to encourage clients to leave a review. That's all we use it for anyway.

What do you dislike about Vendasta?

Some parts of the user interface are not very intuitive. I remember having a hard time figuring out why the reviews widget was not working. I know its an add-on, but I could not find where to add it on at first.

What problems is Vendasta solving and how is that benefiting you?

We use vendasta to help our clients get reviews from their clients, which help them rank better with google. Everybody wins!

Mid Market (51-1000 emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
CG
Connie G.
Executive Assistant
Share
"Meets so many of my needs!"
What do you like best about Vendasta?

Vendasta has been extremely easy to use. The platform is accessible to everyone in our company, no matter where they are located. The help system is extensive, and using the chat has given us almost immediate solutions to our problems.

What do you dislike about Vendasta?

There have been a few limitations to our needs. We had to work around the markets to make it work for us. However, with guidance from their help team, we solved that as well.

What problems is Vendasta solving and how is that benefiting you?

Vendasta has so many pieces, we decided to roll it out in phases. The first phase was just to collect client database. Then we began tagging and sending campaigns. Now we have begun using it as a sales tool for our internal sales team. This has been very successful, I look forward to discovering future uses of this tool.

Small Business (50 or fewer emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
EB
Emily B.
Founder
Share
"I always recommend Vendasta"
What do you like best about Vendasta?

The best thing about vendasta is the vast number of products they sell. The companies are already vetted by the Vendasta team and ready to sell. Plus great training and support!

What do you dislike about Vendasta?

I am happy with everything... I don't have any complaints.

What problems is Vendasta solving and how is that benefiting you?

Ability to sell great products. Making income for myself and my family with a flexible schedule.

Small Business (50 or fewer emp.)
Jan 29, 2019
 Source
Overall Rating:
5.0
MK
Michael K.
Broker
Share
"Great Platform!"
What do you like best about Vendasta?

Affordable and easy to use platform. The white labeling is a nice touch too!

What do you dislike about Vendasta?

Nothing. All good. No complaints at all.

What problems is Vendasta solving and how is that benefiting you?

Allows me to have one place to manage all of my company's social media as well as my client's.