Unclaimed: Are are working at Vendasta ?
Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Vendasta with other popular tools in the same category.
Chiara is always available at our request and takes the time to explain every opportunity and all aspects of the products and services we inquire about. She is always checking in with the team and seeing where she can assist in opportunities or training.
I do wish when Vendasta bills out the account it was in one bulk transaction for all products and services, instead of individual transactions.
We are now a full-service Digital Marketing Firm. The benefits of Vendasta is that we have a full service team at our disposal
My experience working with Hashim has been nothing short of AWESOME! He's ALWAYS early, ALWAYS prepared, and ALWAYS over-delivers when it comes to adding value! I can't count how many times Hashim has come in early or stayed late to provide additional support for my business. It's unexpected and greatly appreciated! Hashim has been a great representation of your company.
I would like a fully white-labeled customer support team to handle the onboarding of any new customers I bring on - a dedicated clients success manager for my business.
Currently, I am working to have my website improved. It hasn't been performing as well as I hoped it would, and the scores show this to be the case. I am hopeful this will be resolved shortly.
Vendasta has allowed my digital agency to appear larger than what I am. Because they have a list of products/solutions that I serve my clients with, I no longer have to hire staff to work on my projects... All I need to do is log on to the partner center, look in the marketplace for a given solution and launch my project. It has helped me streamline my processes.
I have been with Vendasta for 15 months now, and in these 15 months, I have had 3 different PDMs handling my account. I would have liked that number to be less so that we can work on a plan together. I am happy with the PDM that I have now and I hope he stays on.
The biggest problem Vendasta is solving with me is solving for me is the automation of reports being sent to my customers. This used to be a burden every month for me prior to working with Vendasta's ecosystem.
Vendasta has been a great partner with their tools but Hashim Syed, Partner Development Manager, takes the experience to a higher level. He wants each client to succeed and goes above and beyond to help in every way possible. There are other platforms out there but it is people like Hashim that contribute to our success.
There is bit of a learning curve but that is similar to other products
Client management, product offerings
Vendasta have packages for all our client's demands. Also the team is always helpful. It's a game-change partnership for us.
Sometimes we receive customized demand and it's not possible to develop special packages.
Our agency outsource with Vendasta 80% of our client's services.
I love the customer support, I have been with Vendasta for over 3 years they are definitely innovators.
It's not very mobile-friendly for managing my clients.
outsourcing tasks that are time-consuming, also it's allowing us to free up time for customized clients
Great customer service and personalized attention.
the financial statements would be better if they were linked to clients accounts; we get charged for things with no labels, hoping this is under construction.
Have created a lot of very easy processes for clients so they are freed up to do other thingss!
The support from Amanda and Nic has been invaluable to get the business partnered with Vendasta, to utilise the range of products to offer tailored solutions for each business.
Just need to give yourself the time to get around the system, maybe a compact but detailed steps on where to find things tutorial.
Offering a tailored digital solution to businesses, without "stitching" them up to 12 month contracts. Being able to supply detailed and professional, easy to understand reports with inbuilt benchmarks, love it!
Vendasta provides all the marketing services and products that a digital marketing agency needs to succeed in one easy-to-use ecosystem.
The platform is robust. It takes some time to learn its many features and capabilities. However, it's incredibly powerful and ready to handle large sales teams!
Vendasta has enabled me to bring every aspect of my agency under one roof. I no longer need third-party services to handle invoicing, prospecting, and fulfillment. Vendasta is a one-stop shop!
Working with Chiara and the Vendasta team has been easy and straight forward. They are able to deliver what I ask for and do it in a manner that helps both my team and the customer! Great work!
With all the work that is being done and the support, there has been a small lag in response team with certain teams when I have a customer asking a question. This would be helpful if we could have more of a quicker response.
Looking to offer a wider breadth of technology and show my customer they can come to us for a one stop shop and able to easily manage their online business. Vendasta has done a great job with this.