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Vendasta
Empowering Local Businesses
4.5
(323)
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Vendasta Reviews & Product Details

Vendasta Overview
What is Vendasta?

Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.

Company Vendasta Technologies Inc.
Year founded 2008
Company size 201-500 employees
Headquarters Saskatoon, Saskatchewan, Canada
Social Media
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What Vendasta is best for?
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What are the pros and cons of Vendasta?
Vendasta Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Vendasta Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Vendasta Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 05, 2025
Vendasta Logo
323 Vendasta Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jun 20, 2022
 Source
Overall Rating:
5.0
Francisco S. avatar
Francisco S.
Operations Manager
Share
"Very professional and reliable!"
What do you like best about Vendasta?

Never has an issue with them. Very professional. They help me and my customers in many ways!!

What do you dislike about Vendasta?

White label price is a little high but reachable.

What problems is Vendasta solving and how is that benefiting you?

Managing and responding to reviews. Analytics for my customers' websites. It saves a lot of time and allows me to do other things.

Small Business (50 or fewer emp.)
Jun 20, 2022
 Source
Overall Rating:
5.0
DO
Damien O.
Founder
Share
"A novice Jedi learning the way of the Vendasta Force."
What do you like best about Vendasta?

Since I became a Vendasta Partner, I have not felt alone despite being the only one running my business at the moment. Amanda had assured me that the Vendasta team would do everything possible to help me succeed. I've been working with Ivan and Sumit on learning and getting guidance as I learn all the tools available to me. Ivan has been an excellent example of what it means to go above and beyond when I have questions. Sumit has been like my Jedi Master teaching me the way of the Jedi as a new marketing agency looking to master the way of Vendasta. At this point, I am merely a student, but I can say without a doubt that I have already had a super awesome experience. Glad I made this investment to take my marketing agency to the next level by partnering with Vendasta.

What do you dislike about Vendasta?

Being limited to Stripe as a payment processor. I've had issues with Stripe that still need to be addressed but at the very least, I know that I have alternatives until my issue is resolved but this should have more flexibility.

What problems is Vendasta solving and how is that benefiting you?

It gives me the ability to market services that my future clients will need, for which I currently have little expertise. I can now offer features and services that I feel my clients would need without having to learn a whole new skill or go through the nightmare of trying to hire the right person. Vendasta fulfills all these needs.

Small Business (50 or fewer emp.)
Jun 15, 2022
 Source
Overall Rating:
5.0
DR
Daniel R.
Director
Share
"Gracen is amazing"
What do you like best about Vendasta?

Always listen to your needs and provide quick solutions. She is working countless hours and is very responsive with her input. Very creative with offering other solutions to resolve any issues.

What do you dislike about Vendasta?

Honestly, there is not much that I dislike about Gracen. I would have to say, that we should find more people like her with great work ethics and a fantastic business mindset.

What problems is Vendasta solving and how is that benefiting you?

I would have to say Vendasta and the team have solved many things for our agency. Having multiple solutions in one place. The support with phone calls and emails is always timely.

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
RS
Ralph S.
Founder / President
Share
"Collaborating with a Rising Star!"
What do you like best about Vendasta?

I've worked with Gracen for approximately four months, and she has exceeded my expectations consistently. She is eager to answer any question I have in an enthusiastic and timely manner. She is highly knowledgeable, and on the rare occasion that she can't answer my question on the spot, she gets back to me immediately with the answer once she has it. I've been thrilled with her customer service, but her proactivity, willingness to learn, and desire to help her clients succeed are what stand out as a rising star within the Vendasta organization. It's been an honor to collaborate with Gracen, and I highly recommend her and Vendasta.

What do you dislike about Vendasta?

The team and the technology are challenged to maintain the rapid evolution the digital space demands in order to remain competitive. For example; Reels and Videos are essential for a sound Social media strategy, yet this feature is not an option within the Vendasta app.

What problems is Vendasta solving and how is that benefiting you?

Vendasta offers everything I need to help local medical practices succeed without the considerable start-up cost of a successful digital agency. The white-label platform helps me build credibility and trust, as it appears we are much larger than we are.

Small Business (50 or fewer emp.)
Jun 13, 2022
 Source
Overall Rating:
5.0
Micah G. avatar
Micah G.
Ceo/President
Share
"I've been looking for a platform like this to run my Digital Agency for 10 years."
What do you like best about Vendasta?

They offer every digital marketing tool under the sun to resell and fully white-labeled and you can add your own. Do the work yourself or grey label their team.

What do you dislike about Vendasta?

Spent 16k with their digital ads team and got zero leads. Review widget only stacks vertically, normal hosting downtime issues and connections to social media.

What problems is Vendasta solving and how is that benefiting you?

Automating the digital marketing of local businesses in one place.

Small Business (50 or fewer emp.)
Jun 09, 2022
 Source
Overall Rating:
5.0
Justin C. avatar
Justin C.
Chief Executive Officer
Share
"Very streamlined way to scale your agency."
What do you like best about Vendasta?

The amount of help, support, resources, and service offerings is the best out there!

What do you dislike about Vendasta?

The only downside I can think of is that there is so much to learn that you can get "analysis paralysis" on knowing where to start and what to do next. Having a helpful Partner developer makes all the difference.

What problems is Vendasta solving and how is that benefiting you?

Having a product offering that is well-rounded and possibly unique from my local competitors definitely gives me an edge. Having more tools also helps me become more confident.

Small Business (50 or fewer emp.)
Jun 08, 2022
 Source
Overall Rating:
5.0
JF
Jennifer F.
Agency Owner
Share
"All tools in one place and great support when needed!"
What do you like best about Vendasta?

The tools in Vendasta are awesome. There is a tool for everything I need and all in one place. The support of the team and guidance when need has been A+. I am thankful everything I need is in one place.

What do you dislike about Vendasta?

So far my only challenge is learning about all of the tools. There are so many great options it takes a bit of time to see what the best fit is for my clients needs. That is a good problem to have!

What problems is Vendasta solving and how is that benefiting you?

It is a one stop shop. I don't have to have multiple systems each with a tool, in Vendasta all the tools are in one spot. If I need to add on a one off for a client, I have exactly what I need within Vendasta.

Mid Market (51-1000 emp.)
Jun 01, 2022
 Source
Overall Rating:
5.0
JW
Julia W.
Review Board Management Lead
Share
"Great Software to Improve & Monitor Your Review Platforms!"
What do you like best about Vendasta?

Plenty of useful features! Also user friendly once you get used to it.

What do you dislike about Vendasta?

None yet! Perhaps even more creative freedom/options for creating review request templates.

What problems is Vendasta solving and how is that benefiting you?

Keeping track of all review platforms in one convenient location. Also provides keywords that are positive/negative so you can see where you can im[rpve or if it's doing well!

Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
5.0
CH
Charlie H.
Business Development Representative
Share
"Vendasta's Partner and Sales Review"
What do you like best about Vendasta?

What I like the most about Vendasta is how they provide support and assistance to all their clients. Our Partner Development Manager Dakota Zirk is always available for us whenever we need any assistance on how we could move forward and grow the business.

What do you dislike about Vendasta?

I don't dislike anything in particular, everything is going great.

What problems is Vendasta solving and how is that benefiting you?

We have solved a lot of problems with the help of Vendasta, especially with the hands-on help that we receive from our Partner Development Manager Dakota. The benefit that we get is that we always receive good recommendations on how to proceed.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
Yvener D. avatar
Yvener D.
Ceo Of Freedom Virtual Solutions, Llc
Share
"Awesome Company to Work With"
What do you like best about Vendasta?

I really like the fact that support is always available via chat and phone. I also like working with my account manager, JT. He is quick in responding to my emails.

What do you dislike about Vendasta?

I wish you had more integrations. For example, zappier would be a good integration to have on the platform. That would allow the partner to integrate other platforms.

What problems is Vendasta solving and how is that benefiting you?

I help small businesses build and improve their online presence. Vendasta has a great platform to help me scale my business.

Small Business (50 or fewer emp.)
May 08, 2022
 Source
Overall Rating:
5.0
AD
Alex D.
Owner
Share
"Great!"
What do you like best about Vendasta?

Easy to use. And very helpful. The interface is user friendly

What do you dislike about Vendasta?

Nothing about this is disliked by me or anyone in my company so far

What problems is Vendasta solving and how is that benefiting you?

Social media reputation management

Small Business (50 or fewer emp.)
Apr 16, 2022
 Source
Overall Rating:
5.0
DB
Daniel B.
Managing Partner
Share
"Perfect fit"
What do you like best about Vendasta?

The hands on implementation team. Drew and Mike are awesome

What do you dislike about Vendasta?

Nothing so far. I such it was a mobile app

What problems is Vendasta solving and how is that benefiting you?

Providing businesses with marketing support

Small Business (50 or fewer emp.)
Apr 12, 2022
 Source
Overall Rating:
5.0
Tom K. avatar
Tom K.
Owner Manager
Share
"Easy to work with"
What do you like best about Vendasta?

The customer support has been excellent. I needed to set-up a new service for a client. Originally got an email with links and then on follow-up he walked me through the process. The client was set-up.

What do you dislike about Vendasta?

Nothing. There is enough choice in offerings to pick something that fits.

What problems is Vendasta solving and how is that benefiting you?

It expands our offering to our clients. For us SEO is a blackart and we can partner through Vendasta to offer it.

Small Business (50 or fewer emp.)
Mar 26, 2022
 Source
Overall Rating:
5.0
SM
Steve M.
Owner/Web Designer/It Support
Share
"A Wonderful Team and Service"
What do you like best about Vendasta?

The service has been outstanding! Samuel has been a huge help getting things set up for my company! I cannot wait to use Vendasta to its full power to grow my business! I have loved having the Snapshot Report on my own company to see where I need to make improvements! I also have been able to increase my clientele with new features that I can offer.

What do you dislike about Vendasta?

So far, absolutely nothing. I would suggest adding an hourly feature to products for people like me that charge by the hour for certain services.

What problems is Vendasta solving and how is that benefiting you?

Bringing all systems into one place instead of having multiple logins for each service I try to use. I have been so much more productive using the Vendasta system!

Small Business (50 or fewer emp.)
Mar 25, 2022
 Source
Overall Rating:
5.0
DG
Darlene G.
Founder
Share
"Vendasta SaaS Platform has the sales and marketing automation to scale my business."
What do you like best about Vendasta?

Vendasta's Snapshot Report offers white-label reporting that begins a conversation with a prospect. This comprehensive reporting demonstrates our level of transparency for clients so we get right to their pain points. In turn, we can quickly solve those issues with internal services.

What do you dislike about Vendasta?

The platform is comprehensive. The sales support, academy, and community of peers is a novel concept tied into their business model. I would recommend a mobile app vs. book marked option.

What problems is Vendasta solving and how is that benefiting you?

We are investing in automation technology to streamline operations while utilizing CRM capabilities to track new industries. The problems we are solving are internal not so much with our clientele at this time.

Small Business (50 or fewer emp.)
Mar 05, 2022
 Source
Overall Rating:
5.0
BB
Beau B.
Director Of Marketint
Share
"Best all in one platform"
What do you like best about Vendasta?

I thoroughly enjoy the way the CRM for vendasta integrates with the rest of the white labeled platform. It makes keeping track of deals and contacts so much easier. The support team and my contact Amanda are phenomenal.

What do you dislike about Vendasta?

There is a small learning curve navigating between the sales and tasks section

What problems is Vendasta solving and how is that benefiting you?

Vendasta is making it extremely easy to run my agency.

Small Business (50 or fewer emp.)
Feb 28, 2022
 Source
Overall Rating:
5.0
Micah L. avatar
Micah L.
Project Management And Owner
Share
"Great platform to scale your digital marketing company"
What do you like best about Vendasta?

They have great customer service and the platform offers a lot of different options

What do you dislike about Vendasta?

They offer so much different stuff it almost is too much to understand and fully utilize

What problems is Vendasta solving and how is that benefiting you?

I'm able to offload and systemize some of my marketing and fulfillment

Small Business (50 or fewer emp.)
Feb 15, 2022
 Source
Overall Rating:
5.0
DB
Dee B.
Ceo
Share
"Best Damn Company!!!"
What do you like best about Vendasta?

One of the things that I truly like best about Vendasta is that these guys help me with all my needs! They put you first and answer every question you may have any time and at any moment. I genuinely built a great relationship working with these guys. And I recommend it if you're in the digital marketing business as well.

What do you dislike about Vendasta?

There's nothing I can say I dislike about the company. I haven't had a reason not to like them.

What problems is Vendasta solving and how is that benefiting you?

Helping me with my clients, being on zoom with my clients for I can close a deal on a sale. This is a hugggeee problem solving in my opinion for me. Also, being help creating proposals, letting me understand what the best solution for a client needs. The list goes on, but these guys help me with a ton of situations.

Mid Market (51-1000 emp.)
Feb 02, 2022
 Source
Overall Rating:
5.0
CV
Channon V.
Product Manager
Share
"From Canada With Love"
What do you like best about Vendasta?

The virtual training sessions were the best I have ever had. Katie was very prepared for every session and incredibly knowledgeable about the products and how they could help my company specifically. Katie, as well as the other Vendasta representatives I worked with on occasion, were lively and interactive and made the conversations feel like speaking with a friend while still presenting a professional, informative training. Scheduling was flexible and easy to accommodate my ever-changing availability. Truly top-notch.

What do you dislike about Vendasta?

I am very much an in-person collaborator and classroom-style training is usually my preferred method. In a time when meeting together is difficult because of health and safety reasons (and also because I would have to cross international borders to visit the Vendasta team), I was wary of doing a complete training program virtually. As I said above, however, the courses were fantastic. So, my only suggestion here is: if there is ever the opportunity to attend an in-person training (perhaps a conference of sorts with other Vendasta users?) I would love to see that as an option.

What problems is Vendasta solving and how is that benefiting you?

All of our customers are using our existing services to find qualified applicants to hire. What the Vendasta platform will allow us to do is use the same, or similar, methods of marketing to prospective employees can also help them market to prospective customers. We are still in the phase of beta-testing with a select few of our customers to see what specific pain points this new offering will address, but so far there is a lot of potential.

Small Business (50 or fewer emp.)
Jan 26, 2022
 Source
Overall Rating:
5.0
Darryl N. avatar
Darryl N.
Ceo / Marketing Director
Share
"Highly Recommend Vendasta"
What do you like best about Vendasta?

The Vendasta team provides great customer support to their partners with very quick responses. I am a big fan and proponent of them as they’ve greatly helped my agency out. I appreciate the ongoing strategic guidance and support from my BDR, Chris Korol. She’s very sharp, always willing to help and talk shop which in turn assists me to determine the best marketing options for my clients. Thanks for everything, I definitely recommend Vendasta to everyone.!

What do you dislike about Vendasta?

I have no complaints about Vendasta - I am happy with my experience so far.

What problems is Vendasta solving and how is that benefiting you?

Vendasta helps me service my clients and ensures that we improve everyone's digital presence. The marketing services team helps with fulfillment and saves me time to focus on further business development endeavors.