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Vendasta
Empowering Local Businesses
4.5
(323)
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Vendasta Reviews & Product Details

Vendasta Overview
What is Vendasta?

Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.

Company Vendasta Technologies Inc.
Year founded 2008
Company size 201-500 employees
Headquarters Saskatoon, Saskatchewan, Canada
Social Media
Vendasta Categories on Findstack
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What Vendasta is best for?
How does Vendasta compare to Act!?
What are the pros and cons of Vendasta?
Vendasta Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Vendasta Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Vendasta Media
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Vendasta Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 18, 2024
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323 Vendasta Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jan 29, 2019
 Source
Overall Rating:
5.0
MK
Michael K.
Broker
Share
"Great Platform!"
What do you like best about Vendasta?

Affordable and easy to use platform. The white labeling is a nice touch too!

What do you dislike about Vendasta?

Nothing. All good. No complaints at all.

What problems is Vendasta solving and how is that benefiting you?

Allows me to have one place to manage all of my company's social media as well as my client's.

Mid Market (51-1000 emp.)
Jan 27, 2019
 Source
Overall Rating:
5.0
MG
Mike G.
Advisor
Share
"Vendasta = Great partners"
What do you like best about Vendasta?

Their team are incredibly knowledgable and their platform makes great sense for any organization selling to or supporting small businesses.

What do you dislike about Vendasta?

Nothing..................................

What problems is Vendasta solving and how is that benefiting you?

By working with the Vendasta team we avoided huge investments in people, products and sales tools that we needed in order to successfully transform the business and position ourselves for growth. We’re now on track to achieve our goals, and we could not have done this without the benefit of partnering with Vendasta."

Mid Market (51-1000 emp.)
Jan 27, 2019
 Source
Overall Rating:
5.0
Rob S. avatar
Rob S.
Owner
Share
"Motivate Business Owners to Understand How Their Businesses Look Online"
What do you like best about Vendasta?

Accountability. With Vendasta, we can show that we're working on business owners behalf every day.

What do you dislike about Vendasta?

Some marketplace items are lesser than what I get if I went directly to the vendor. Listings tab misses a lot of published listings and I have to manually add. Some I cannot add but have to use Listing Sync Pro.

What problems is Vendasta solving and how is that benefiting you?

We solve the labor costs of Marketing and Advertising agencies to provide Local Search and Reputation Management solutions through white labling.

Small Business (50 or fewer emp.)
Jan 25, 2019
 Source
Overall Rating:
5.0
AD
Andy D.
Business Owner
Share
"Great service!"
What do you like best about Vendasta?

Their customer service is by far the best I've run into when working with similar agencies.

What do you dislike about Vendasta?

Not a whole lot. Their backend is a little slow and buggy, but they keep fixing and improving things on a daily basis. I've been with them for a few months now and they've improved their platform by a bunch.

What problems is Vendasta solving and how is that benefiting you?

The problem that I'm solving is being able to find a way to scale my digital marketing business.

Enterprise (> 1000 emp.)
Jan 25, 2019
 Source
Overall Rating:
5.0
DL
David L.
Vice President Of Corporate Media Sales & Service
Share
"World Class Leader in bringing Digital Transformation to SMB's"
What do you like best about Vendasta?

VendAsta's team has passion for their service and their industry from the CEO to the front line leaders! They never say no to idea's but encourage the end user to give continual feedback to help make their service better and more efficient for the partners and end users.

What do you dislike about Vendasta?

I am at a loss for words! I cannot think of anything that I dislike about VendAsta.

What problems is Vendasta solving and how is that benefiting you?

We are helping SMB's become educated on how important it is to make sure their virtual doorway represents their brand and company well. All media today drives search so you have to take care of your online reputation. We are growing our partner base and revenue streams by utilizing VendAsta's SaaS platform.

Small Business (50 or fewer emp.)
Jan 23, 2019
 Source
Overall Rating:
5.0
BM
Barron M.
Founder
Share
"Vendasta has turbo charged my agency's growth."
What do you like best about Vendasta?

Excellent service and learning that supports our teams growth.

What do you dislike about Vendasta?

There is not much at all to dislike about Vendasta.

What problems is Vendasta solving and how is that benefiting you?

You help solve the scalability issue. Now I can take my team and turn them into client services to sell more products.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
JB
Jeffrey B.
Jeffrey Bosworth
Share
"Intuitive Interface, Top-Notch Support, Revenue Builder!"
What do you like best about Vendasta?

Finding companies to target. Just add the company and it pre-populates itself with minor editing. Easy to understand CRM interface, especially for salespeople.

What do you dislike about Vendasta?

Nothing yet, just about to go through on-boarding with the Vendasta team. We're looking for a smooth transition from another automation tool, and thus far their team has been really great in supporting us.

What problems is Vendasta solving and how is that benefiting you?

CRM, Marketing Automation, Local, Reputation, Analytics and much more.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
EE
Evan E.
Design Guru
Share
"Vendasta Rewvolutionized Our Business"
What do you like best about Vendasta?

My favorite thing about Vendasta is that they are constantly adding products and updating the software to make it easier for us as a business to resell. They make it so simple to setup a "marketplace" of apps that we can then resell to our clientbase.

What do you dislike about Vendasta?

My only dislike, if I really had to pick one, would be that we had some issues importing a bunch of our sites from our old server into Vendasta's Website Pro. Their support has been very helpful and they were able to fix all issues in a timely manner.

What problems is Vendasta solving and how is that benefiting you?

A big issue that we are solving with Vendasta is concisive reporting for our clients. Previously, we'd have to present reports from multiple platforms and then try and organize them all before showing the client. With Vendasta, all of the reporting from all of our apps is laid out nicely in one, good looking monthly report that our clients now love.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
JK
Jenn K.
Digital Media Strategist/Founder
Share
"Absolutely phenomenal experience!"
What do you like best about Vendasta?

I am new at the agency model... and I am so thrilled to have a partner like Vendasta! I have an amazing rep, Justin and he's able to take my calls and answer all of my many questions with ease. I truly feel supported.

What do you dislike about Vendasta?

I can't say much in this area as I've been completely satisfied.

What problems is Vendasta solving and how is that benefiting you?

Putting packages with pricing together. Vendasta has thoroughly helped me with this and has provided exceptional guidance.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
JM
Jeff M.
Founder / Business Development
Share
"Great Agency Platform"
What do you like best about Vendasta?

We really like the simplicity of the overall platform. It make it easy for our customers to navigate between solutions and different locations.

What do you dislike about Vendasta?

Overall there is not a lot to dislike. Of course personally I would like to have more input on product direction and development schedule. There have been a number of improvements since we launched Vendasta at Get Local.

What problems is Vendasta solving and how is that benefiting you?

We manage Digital Presence for a large number of clients. Vendasta allows us to scale and also to hit our key areas of focus with the need for an additional solution.

Small Business (50 or fewer emp.)
Jan 22, 2019
 Source
Overall Rating:
5.0
CH
Christopher H.
Ceo/Co Founder
Share
"Great attention to detail"
What do you like best about Vendasta?

Their team is quick to respond and are willing to go the extra mile to learn about the nuances of my business. In my business, rapid responses are very important in order to have happy customers.

What do you dislike about Vendasta?

I'd like the onboarding process to be more robust since we operate a very niche company within healthcare. While their team is knowledgeable, we have had some back and forth explaining the differences in our type of healthcare model versus the traditional US system.

What problems is Vendasta solving and how is that benefiting you?

Fullfillment and scale. This allows our team to provide a higher level of service to more clients than we would've been able to conceivably do, otherwise.

Small Business (50 or fewer emp.)
Jan 17, 2019
 Source
Overall Rating:
5.0
SP
Simon P.
Management
Share
"Genuine company with a high level of service"
What do you like best about Vendasta?

Their service and their evolving digital products and marketplace.

What do you dislike about Vendasta?

Can't say I can put anything in this field. Perhaps that i'd love to have the ability to give them more feedback on "what agencies need in a platform".

What problems is Vendasta solving and how is that benefiting you?

They help us provide digital solutions for local businesses to conquer their online presence. We've been a partner of Vendasta's for over 7 years. We truthfully started by only selling their digital offerings and utilizing their white labelled digital agency. And now have grown to a full blown digital agency with 3 offices in North America and one abroad.

Small Business (50 or fewer emp.)
Apr 11, 2018
 Source
Overall Rating:
5.0
Ryan W. avatar
Ryan W.
Founder
Share
"Flawless & Invisible"
What do you like best about Vendasta?

My clients have no idea (some) of my services are coming from a 3rd-party. Even more, the services are better than I could perform while handling my 50+ clients.

What do you dislike about Vendasta?

There is nothing I would change about this platform. There's always room to grow and I'm waiting to see what Vendasta will come up with next.

What problems is Vendasta solving and how is that benefiting you?

Time is money. And Vendasta helps you save lots of time so you can focus on being creative and implementing new ideas in your business.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
5.0
AA
Ashlie A.
Social Media Account Manager
Share
"Vendasta is a great tool to use for managing clients reputation management and online visibility. "
What do you like best about Vendasta?

The platform is very easy to navigate and when there is an update to the platform, we are notified and offered training on how to use it.

What do you dislike about Vendasta?

Having to back all the way out of one screen to go to a different client account.

What problems is Vendasta solving and how is that benefiting you?

We are managing clients online presence and reputation management. The review tools are great for keeping track of good and bad reviews. The platform is useful in helping us to update and edit business listings for our clients.

Small Business (50 or fewer emp.)
Jun 10, 2016
 Source
Overall Rating:
5.0
DS
Derrick S.
Owner
Share
"Good company, robust platform."
What do you like best about Vendasta?

What I like best about VendAsta is that it is a feature rich platform. I don't see value in everything they offer, I wouldn't do everything the same way they do it, but there is plenty of meat in their platform. So many of the SaaS I've tried are very lacking in features once you get into the platform. I haven't found this to be the case with VendAsta - there are so many little useful features that you don't even realize are there at first. This makes it a lot easier to shape the platform to a variety of clients and uses. The support is good. They upgrade and add features at a fast pace. They really seem committed to helping their clients succeed. True white-label. You only have to pay for the parts of the platform that you use on a client-by-client basis.

What do you dislike about Vendasta?

Lately, they have been pushing to make their platform easier for my customers to login and use, which is great and makes me look good to my customers. However, I hope they turn their attention back the agency-level tools, like Concierge, next.

What problems is Vendasta solving and how is that benefiting you?

We use VendAsta to keep tabs on the online presence and reputation of all of our clients. This can be done manually for a handful of clients, but becomes very difficult at scale without a well-designed platform.

Small Business (50 or fewer emp.)
May 03, 2016
 Source
Overall Rating:
5.0
PL
Paula L.
Program Specialist & Executive Administrator
Share
"Strong Success with Great Platform"
What do you like best about Vendasta?

We are in the middle of a pilot project with Tourism Saskatoon and our members there have been some great successes that have allowed our member to improve their online presence and reputation. It is easy to use with very little training required.

What do you dislike about Vendasta?

In the social aspect I would like to see Instagram added.

What problems is Vendasta solving and how is that benefiting you?

We are able to improve and generate more reviews for the greater Saskatoon region. Including ensuring that our members have accurate information in their online presence.

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
4.5
LM
Luis M.
Founder
Share
"A powerful platform for marketing"
What do you like best about Vendasta?

The number of products you can offer as a reseller for your customers and use for your account. Each product has an impressive lead or feature potential that you can talk your clients into. Also has an amazing community learning base.

What do you dislike about Vendasta?

You have to know very well what you are looking for and where; in the access, there are 6 different tabs, each with its limitations, so needing specific information and not knowing where to look is a big problem.

What problems is Vendasta solving and how is that benefiting you?

It makes the best analysis of the account's local and global listing. It allows me to create leads in minutes and makes the most detailed snapshot I have been able to offer to my leads. It also offers tools such as an ia that recommends in-and-out copy with hashtags and consistent content.

Small Business (50 or fewer emp.)
Apr 12, 2023
 Source
Overall Rating:
4.5
Andrew "Sal" S. avatar
Andrew "Sal" S.
Strategic Relationship Manager / Bdr
Share
"super easy to use and great support!"
What do you like best about Vendasta?

How intuitive it is to use and navigate. I feel like they really thought of things from the users POV and help with sales and marketing at every step of your business.

What do you dislike about Vendasta?

I'm sitting here racking my brain and I cannot think of anything that I would change which is pretty incredible when you consider the scale of what they have to offer!

What problems is Vendasta solving and how is that benefiting you?

streamline every aspect of my business. From prospecting to opening clients with a valid "why me" to being able to actually show them where they are relative to the market and what they can do. And then I can show them data proving the improvements we got them.

Enterprise (> 1000 emp.)
Sep 27, 2022
 Source
Overall Rating:
4.5
Amanda F. avatar
Amanda F.
Director, Email Marketing
Share
"Vendasta: Your One-Stop Solution for All Your Digital Marketing Needs"
What do you like best about Vendasta?

The most beautiful part of Vendasta is the option to offer my services and products and make them accessible via Vendasta. I appreciate getting prompt responses when I have questions or need assistance. Being able to monitor the growth of my business or clients at any moment is also a significant selling feature for me. I've been searching for a solution like this for quite some time, and I'm glad I finally found it!

What do you dislike about Vendasta?

I wouldn't say I like the overwhelming amount of options on Vendasta. Too many choices can be frustrating and make it difficult to find what I'm looking for. However, I understand that this allows for agencies to grow and upgrade their services as time goes on.

What problems is Vendasta solving and how is that benefiting you?

For various companies, we use Vendasta to manage their social media, online marketing, and reputation. While this provides our clients with snapshot reports illustrating the value of having an online presence, I find it challenging to keep track of multiple client accounts.

Mid Market (51-1000 emp.)
Dec 28, 2021
 Source
Overall Rating:
4.5
JP
Joseph P.
Regional Manager
Share
"Vendasta Opens Doors"
What do you like best about Vendasta?

Vendasta allows us to expand our offerings to help SMBs more comprehensively.

What do you dislike about Vendasta?

As with any cloud-based software platform, there are occasional glitches, but the Vendasta team is continually improving things. They are pretty good about fixing problems.

What problems is Vendasta solving and how is that benefiting you?

Business owners rarely (if ever) wake up thinking, "Man I really need some radio." Digital is a different story. They know they need it and their problems are mostly public. When I show them how they can de-Frankenstein their tech stack, that creates a value-based sales conversation that we can win with Vendastal.