Compare Best Customer Self-Service Software for Medium-Sized Businesses

Overview
Free

Advertiser disclosure

Refine results

Segment

Rating

Pricing

Features

Deployment

Languages

Clear All

Why is Findstack free?

Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors—not just those that pay us—so that you can make the best-informed purchase decision possible.

Filter () Products:

Sort by:

Filter

4.2

Starting at
/
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels are p…  Learn more

4.7

Starting at $16
/ Per Month
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & i…  Learn more

4.4

Starting at $2,500
/ Per Month
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

4.4

Starting at $15
/ Per Month
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms…  Learn more

4.4

Starting at $0
/ Per Month
Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha…  Learn more

4.6

Starting at $29.00
/ Per Month
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple commu…  Learn more

4.6

Starting at $10
/ Per Month
1 E-Commerce Helpdesk – Automate and Monetize Customer Interactions  Learn more

4.4

Starting at $25
/ Per Month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

4.3

Starting at $0
/ Per Month
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

4.4

Starting at $45
/ Per Month
HubSpot Customer Service is a software tool that helps businesses improve their customer service operations. It includes features such as ticketing, a help desk, a knowledge base, and integrations with popular communication channels like email and live chat. HubSpot Customer Service has the ability…  Learn more

4.4

Starting at $50
/ Per Month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more

4.2

Starting at $25000.00
/ One Time
For an agile web experience, Ingeniux CMS is a great option for websites, portals, communities, and intelligent content delivery. Ingeniux CMS is built on a flexible, mobile-first architecture that helps manage and deliver content to any channel or device, ensuring proper governance and compliance o…  Learn more

4.4

Starting at $74
/ Per Month
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that…  Learn more

4.2

Starting at $21
/ Per Month
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging, l…  Learn more

4.7

Starting at $19
/ Per Month
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement wi…  Learn more

4.3

Starting at $49
/ Per Month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs….  Learn more

4.3

Starting at $49
/ Per Month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

4.4

Starting at $20
/ Per Month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood…  Learn more

4.3

Starting at $0
/ Per Month
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho ecosys…  Learn more

Customer Self-Service Software Articles

Let us guide you so that you can make the right choice

Simplify your software search and get started by browsing our categories.

Browse our categories

© 2023 Findstack.com, a SoHo Media Ltd company. All Rights reserved.
Advertising Disclosure | Cookie Policy | Privacy Policy | Terms of Use | Sitemap

Filters

Segment

Rating

Pricing

Features

Deployment

Languages

Reset Filters