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Agile CRM
Sell & Market Like the Fortune 500
4.1

( 344 )

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Agile CRM Reviews & Product Details

Agile CRM Overview
What is Agile CRM?

Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers customer reports, analytics, and marketing insight. Available in varied range of pricing tiers, Agile CRM offers a premium free service and goes up to priced plans that supports up to 10 users, to enterprise-level services designed for over 50 integrations and plug-in capabilities.

Company Agile CRM
Year founded 2013
Company size 51-200 employees
Headquarters Plano, Texas, United States
Social Media
Agile CRM Categories on Findstack
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Crevio
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5.0

( 1 )

$29.00/month
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Ask Questions about Agile CRM
What Agile CRM is best for?
How does Agile CRM compare to Pipedrive?
What are the pros and cons of Agile CRM?
Agile CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Agile CRM Pros and Cons
Pros
  • Free plan for up to 10 users
  • Cloud-based environment for quick scaling
  • Multi-cloud chat windows
  • Workflow automation and easy data entry
  • Extensive customer support
Cons
  • Only available in English
  • Not suitable for on-premises deployment
Agile CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Agile CRM Media
Agile CRM video thumbnail
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Agile CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
Agile CRM Logo
344 Agile CRM Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Aug 17, 2017
 Source
Overall Rating:
5.0
BO
Brian O.
Executive Director
Share
"My CRM of choice"
What do you like best about Agile CRM?

Easy of use and workflow make Agile a no-brainer.

What do you dislike about Agile CRM?

I use Agile for two companies I own. Transitioning between two companies and two separate logins is cumbersome, especially with dual verification. Nothing I can deal with.

What problems is Agile CRM solving and how is that benefiting you?

Cost effective way to database and email market under one platform

Small Business (50 or fewer emp.)
Aug 17, 2017
 Source
Overall Rating:
5.0
MH
Mark H.
Business Owner
Share
"Awesome CRM you'll love to use"
What do you like best about Agile CRM?

The all in one nature of Agile CRM is simply fantastic. It works seamlessly for us andhelps keep us on top of our customer connections

What do you dislike about Agile CRM?

Apart from the odd integration that needs reconnecting, all is great. The only thing I would like to see added is repeating tasks.

What problems is Agile CRM solving and how is that benefiting you?

Agile handles our sales funnel extremely well. Time saving is immense as Agile handles everything from website enquiry through to the end result.

Small Business (50 or fewer emp.)
Aug 17, 2017
 Source
Overall Rating:
5.0
PJ
Pete J.
Md And Founder
Share
"Great functionality and great support"
What do you like best about Agile CRM?

Really impressed with the level of functionality for the price. The drag and drop for creating campaigns makes creation and management really easy. I looked at several other platforms taht are targeted for SMEs and they are all way more expesive. I've found the chat support to be really helpful and knowledgeable when I get stuck. If they can't solve the issue straight away they are very responsive about providing a full email response.

What do you dislike about Agile CRM?

Some of the form design stuff takes a little while to get your head around.

What problems is Agile CRM solving and how is that benefiting you?

A single CRM for all my business contacts and communications. Also gives me an easy way to run email and nurture campaigns for my client/prospects.

Small Business (50 or fewer emp.)
Aug 16, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A great CRM that worth the price."
What do you like best about Agile CRM?

The marketing automation tool is great,. Also you can easily integrate with another tools.

What do you dislike about Agile CRM?

I will prefer to have an integration for newsletter tools, like mailchimp, instead of have to create a campaing for each newsletter, since you have a limit of 5 campaings in the lower packages.

What problems is Agile CRM solving and how is that benefiting you?

To have an optimized and measurable e-mail lifecycle for my company. This is great for marketing purposes and to keep alive your contacts.

Small Business (50 or fewer emp.)
Jul 31, 2017
 Source
Overall Rating:
5.0
LL
Leo L.
Founder
Share
"Great way to manage leads"
What do you like best about Agile CRM?

I love how visual everything is. I can see what leads to follow up and score them so that we can rate good quality leads, and also make sure we don't focus to heavily on the weaker ones.

What do you dislike about Agile CRM?

None. I liked using it. it took a bit of getting used to but I think that was more on my side than the softwares.

What problems is Agile CRM solving and how is that benefiting you?

Leads relationship and scoring. It helped to keep track so that I didn't forget to call clients etc.

Small Business (50 or fewer emp.)
Jul 30, 2017
 Source
Overall Rating:
5.0
Kirill K. avatar
Kirill K.
Director
Share
"The first free CRM that makes me want to upgrade"
What do you like best about Agile CRM?

This is the only free CRM that I have found that functions like a fully-paid and fully-featured package. I like how the base CRM features are pretty much unlocked, and there is enough freedom to try out the additional features, without ever feeling like I need to risk money just to figure out if I need the intergrations.

What do you dislike about Agile CRM?

Sometimes the settings and options do not seem intuitive, and I've had to look up how to implement simple features and options.

What problems is Agile CRM solving and how is that benefiting you?

My business is very much now Agile CRM-focussed, and almost my entire workflow revolves around Agile CRM.

Small Business (50 or fewer emp.)
Jul 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Unexpectedly great experience"
What do you like best about Agile CRM?

Intuitive design, featurefulness, continuous improvement, and convenient pricing

What do you dislike about Agile CRM?

Nothing really. There are some minor bugs here and there, and my experience is that they fix it quickly

What problems is Agile CRM solving and how is that benefiting you?

Automation and CRM

Small Business (50 or fewer emp.)
Jul 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellente solution CRM abordable et complète !"
What do you like best about Agile CRM?

Pouvoir utiliser toutes les fonctions des CRM les plus complets pour un prix fixe et abordable !

What do you dislike about Agile CRM?

Nothing ! Nous n'avons pas encore remarqué de défaut.

What problems is Agile CRM solving and how is that benefiting you?

Pouvoir associer mes newsletters et mon CRM sans configuration compliquée.

Mid Market (51-1000 emp.)
Jul 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great CRM!"
What do you like best about Agile CRM?

Agile is so easy to use and makes day to day tasks a breeze.

What do you dislike about Agile CRM?

can't really think of anything right now...

What problems is Agile CRM solving and how is that benefiting you?

Following up with prospects in a timely manner, closing more deals, etc

Small Business (50 or fewer emp.)
Jul 26, 2017
 Source
Overall Rating:
5.0
Rodney B. avatar
Rodney B.
Search Engine Optimization Specialist
Share
"Easy to use and integrate"
What do you like best about Agile CRM?

Agile CRM integrates easily with Shopify and Zendesk, which has been incredibly useful. I use the app daily to track sales, manage leads, and set up marketing campaigns.

What do you dislike about Agile CRM?

It took me a couple of tries to understand the email marketing tool, but now that I've figured it out, it's useful and reliable.

What problems is Agile CRM solving and how is that benefiting you?

We were able to solve the ongoing issue of keeping in touch with contacts from previous custom transactions. The contact management tool has also made it easy to follow the team-wide progress of reaching out to new leads.