Vendasta Reviews: 4.5/5 — Highly Rated

The amount of help, support, resources, and service offerings is the best out there!

The only downside I can think of is that there is so much to learn that you can get "analysis paralysis" on knowing where to start and what to do next. Having a helpful Partner developer makes all the difference.

Having a product offering that is well-rounded and possibly unique from my local competitors definitely gives me an edge. Having more tools also helps me become more confident.

The tools in Vendasta are awesome. There is a tool for everything I need and all in one place. The support of the team and guidance when need has been A+. I am thankful everything I need is in one place.

So far my only challenge is learning about all of the tools. There are so many great options it takes a bit of time to see what the best fit is for my clients needs. That is a good problem to have!

It is a one stop shop. I don't have to have multiple systems each with a tool, in Vendasta all the tools are in one spot. If I need to add on a one off for a client, I have exactly what I need within Vendasta.

Plenty of useful features! Also user friendly once you get used to it.

None yet! Perhaps even more creative freedom/options for creating review request templates.

Keeping track of all review platforms in one convenient location. Also provides keywords that are positive/negative so you can see where you can im[rpve or if it's doing well!

What I like the most about Vendasta is how they provide support and assistance to all their clients. Our Partner Development Manager Dakota Zirk is always available for us whenever we need any assistance on how we could move forward and grow the business.

I don't dislike anything in particular, everything is going great.

We have solved a lot of problems with the help of Vendasta, especially with the hands-on help that we receive from our Partner Development Manager Dakota. The benefit that we get is that we always receive good recommendations on how to proceed.

I really like the fact that support is always available via chat and phone. I also like working with my account manager, JT. He is quick in responding to my emails.

I wish you had more integrations. For example, zappier would be a good integration to have on the platform. That would allow the partner to integrate other platforms.

I help small businesses build and improve their online presence. Vendasta has a great platform to help me scale my business.

Easy to use. And very helpful. The interface is user friendly

Nothing about this is disliked by me or anyone in my company so far

Social media reputation management

The hands on implementation team. Drew and Mike are awesome

Nothing so far. I such it was a mobile app

Providing businesses with marketing support

The customer support has been excellent. I needed to set-up a new service for a client. Originally got an email with links and then on follow-up he walked me through the process. The client was set-up.

Nothing. There is enough choice in offerings to pick something that fits.

It expands our offering to our clients. For us SEO is a blackart and we can partner through Vendasta to offer it.

The service has been outstanding! Samuel has been a huge help getting things set up for my company! I cannot wait to use Vendasta to its full power to grow my business! I have loved having the Snapshot Report on my own company to see where I need to make improvements! I also have been able to increase my clientele with new features that I can offer.

So far, absolutely nothing. I would suggest adding an hourly feature to products for people like me that charge by the hour for certain services.

Bringing all systems into one place instead of having multiple logins for each service I try to use. I have been so much more productive using the Vendasta system!

Vendasta's Snapshot Report offers white-label reporting that begins a conversation with a prospect. This comprehensive reporting demonstrates our level of transparency for clients so we get right to their pain points. In turn, we can quickly solve those issues with internal services.

The platform is comprehensive. The sales support, academy, and community of peers is a novel concept tied into their business model. I would recommend a mobile app vs. book marked option.

We are investing in automation technology to streamline operations while utilizing CRM capabilities to track new industries. The problems we are solving are internal not so much with our clientele at this time.

Building packages is awesome and so easy.

I think there could be a better onboarding process at the entry-level of the subscription. It's there at the upper tiers but I think I would have jumped up a level if the entry level onboarding was more engaging.

It's saving me a ton of time with proposals and I can quickly see my profit and deliver customized work for my clients.

I thoroughly enjoy the way the CRM for vendasta integrates with the rest of the white labeled platform. It makes keeping track of deals and contacts so much easier. The support team and my contact Amanda are phenomenal.

There is a small learning curve navigating between the sales and tasks section

Vendasta is making it extremely easy to run my agency.

They have great customer service and the platform offers a lot of different options

They offer so much different stuff it almost is too much to understand and fully utilize

I'm able to offload and systemize some of my marketing and fulfillment

One of the things that I truly like best about Vendasta is that these guys help me with all my needs! They put you first and answer every question you may have any time and at any moment. I genuinely built a great relationship working with these guys. And I recommend it if you're in the digital marketing business as well.

There's nothing I can say I dislike about the company. I haven't had a reason not to like them.

Helping me with my clients, being on zoom with my clients for I can close a deal on a sale. This is a hugggeee problem solving in my opinion for me. Also, being help creating proposals, letting me understand what the best solution for a client needs. The list goes on, but these guys help me with a ton of situations.

Michele Kerr is super helpful and knowledgeable.

I wish the Vendasta platform could be managed in a single tab. Rather than having to toggle between so many different tabs.

The listing tools are the best solution to helping client's get found online in an organic and direct search

I like the Snapshot Report, Executive Reports, and the Business App. These features allow our clients to see what's going on in their marketing and receive updates without us initiating those things manually.

So far, we haven't had any negative experiences with Vendasta. They've delivered as promised. Occasionally there have been slow connection speeds, but nothing out of the ordinary for web-based applications.

The main problems we're solving are the tremendous amount of communication required for clients and the work of fulfillment. The benefit of Vendasta to us is they take a lot of that work off our plate so we can focus on building and nurturing relationships.

The virtual training sessions were the best I have ever had. Katie was very prepared for every session and incredibly knowledgeable about the products and how they could help my company specifically. Katie, as well as the other Vendasta representatives I worked with on occasion, were lively and interactive and made the conversations feel like speaking with a friend while still presenting a professional, informative training. Scheduling was flexible and easy to accommodate my ever-changing availability. Truly top-notch.

I am very much an in-person collaborator and classroom-style training is usually my preferred method. In a time when meeting together is difficult because of health and safety reasons (and also because I would have to cross international borders to visit the Vendasta team), I was wary of doing a complete training program virtually. As I said above, however, the courses were fantastic. So, my only suggestion here is: if there is ever the opportunity to attend an in-person training (perhaps a conference of sorts with other Vendasta users?) I would love to see that as an option.

All of our customers are using our existing services to find qualified applicants to hire. What the Vendasta platform will allow us to do is use the same, or similar, methods of marketing to prospective employees can also help them market to prospective customers. We are still in the phase of beta-testing with a select few of our customers to see what specific pain points this new offering will address, but so far there is a lot of potential.

The Vendasta team provides great customer support to their partners with very quick responses. I am a big fan and proponent of them as they’ve greatly helped my agency out. I appreciate the ongoing strategic guidance and support from my BDR, Chris Korol. She’s very sharp, always willing to help and talk shop which in turn assists me to determine the best marketing options for my clients. Thanks for everything, I definitely recommend Vendasta to everyone.!

I have no complaints about Vendasta - I am happy with my experience so far.

Vendasta helps me service my clients and ensures that we improve everyone's digital presence. The marketing services team helps with fulfillment and saves me time to focus on further business development endeavors.

The online App & Dashboard are amazing to keep track of all digital marketing activities and analytics in one place! The white-label service is excellent and very timely. The support is rapid and thorough in answering all questions and helping you understand and sell products.

It is expensive but worth the investment.

I am a solopreneur. Vendasta gives me the behind the scenes support I need to grow my business.

The completeness of their strategy and the elegance of their app design

Not every package can be separated into individual apps and sold separately. Example the Reputaiton app has an ADA accessibility widget but I asked about just the widget and was told it could not be sold separately

We want to offer DFY services and don't want to staff up. I have product/service offer strategy and development done for me with excellent marketing assets.

Chiara is always available at our request and takes the time to explain every opportunity and all aspects of the products and services we inquire about. She is always checking in with the team and seeing where she can assist in opportunities or training.

I do wish when Vendasta bills out the account it was in one bulk transaction for all products and services, instead of individual transactions.

We are now a full-service Digital Marketing Firm. The benefits of Vendasta is that we have a full service team at our disposal

My experience working with Hashim has been nothing short of AWESOME! He's ALWAYS early, ALWAYS prepared, and ALWAYS over-delivers when it comes to adding value! I can't count how many times Hashim has come in early or stayed late to provide additional support for my business. It's unexpected and greatly appreciated! Hashim has been a great representation of your company.

I would like a fully white-labeled customer support team to handle the onboarding of any new customers I bring on - a dedicated clients success manager for my business.

Currently, I am working to have my website improved. It hasn't been performing as well as I hoped it would, and the scores show this to be the case. I am hopeful this will be resolved shortly.

Vendasta has allowed my digital agency to appear larger than what I am. Because they have a list of products/solutions that I serve my clients with, I no longer have to hire staff to work on my projects... All I need to do is log on to the partner center, look in the marketplace for a given solution and launch my project. It has helped me streamline my processes.

I have been with Vendasta for 15 months now, and in these 15 months, I have had 3 different PDMs handling my account. I would have liked that number to be less so that we can work on a plan together. I am happy with the PDM that I have now and I hope he stays on.

The biggest problem Vendasta is solving with me is solving for me is the automation of reports being sent to my customers. This used to be a burden every month for me prior to working with Vendasta's ecosystem.

Vendasta has been a great partner with their tools but Hashim Syed, Partner Development Manager, takes the experience to a higher level. He wants each client to succeed and goes above and beyond to help in every way possible. There are other platforms out there but it is people like Hashim that contribute to our success.

There is bit of a learning curve but that is similar to other products

Client management, product offerings

Vendasta have packages for all our client's demands. Also the team is always helpful. It's a game-change partnership for us.

Sometimes we receive customized demand and it's not possible to develop special packages.

Our agency outsource with Vendasta 80% of our client's services.

I love the customer support, I have been with Vendasta for over 3 years they are definitely innovators.

It's not very mobile-friendly for managing my clients.

outsourcing tasks that are time-consuming, also it's allowing us to free up time for customized clients

Great customer service and personalized attention.

the financial statements would be better if they were linked to clients accounts; we get charged for things with no labels, hoping this is under construction.

Have created a lot of very easy processes for clients so they are freed up to do other thingss!

The support from Amanda and Nic has been invaluable to get the business partnered with Vendasta, to utilise the range of products to offer tailored solutions for each business.

Just need to give yourself the time to get around the system, maybe a compact but detailed steps on where to find things tutorial.

Offering a tailored digital solution to businesses, without "stitching" them up to 12 month contracts. Being able to supply detailed and professional, easy to understand reports with inbuilt benchmarks, love it!

Vendasta provides all the marketing services and products that a digital marketing agency needs to succeed in one easy-to-use ecosystem.

The platform is robust. It takes some time to learn its many features and capabilities. However, it's incredibly powerful and ready to handle large sales teams!

Vendasta has enabled me to bring every aspect of my agency under one roof. I no longer need third-party services to handle invoicing, prospecting, and fulfillment. Vendasta is a one-stop shop!

Working with Chiara and the Vendasta team has been easy and straight forward. They are able to deliver what I ask for and do it in a manner that helps both my team and the customer! Great work!

With all the work that is being done and the support, there has been a small lag in response team with certain teams when I have a customer asking a question. This would be helpful if we could have more of a quicker response.

Looking to offer a wider breadth of technology and show my customer they can come to us for a one stop shop and able to easily manage their online business. Vendasta has done a great job with this.