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Vendasta Reviews: 4.5/5 — Highly Rated
Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
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Vendasta, to me, is a dream come true. I have worked with professionals most of my life but have never seen this level of care anywhere else before, let alone having a great Platform that is a complete business in a box. I have tried to establish my platform for a long time, been through all sorts of challenges. I was never able to make it; no matter how much money I spent or what team I worked with, it seemed impossible, even though when I had support and funding from the government, it was still not happening until I have found Vendasta. Vendasta finally has given me the confidence and the tools to go out there and start a great business without any effort in building a team or products, taking a lot of the stress away and leaving me to enjoy building my business the way I like it. Five stars to all the following: Product and service Support team Training The platform The Partnership program It will never be enough to describe how much I love working with Vendasta. Still, all I could say is it's one of the best decisions I have made in a very long time, and I'm looking forward to a successful business for years to come, and all thanks to my partnership with Vendasta. Amanda Ritz Business Development Representative I would aslo like to personaly thank Amanda, the great person who has been working against all odds to help me and my business, and always going the extra mile to deliver what I ask for, she actually supported me with all she could to make it happen. I'm so greatfull to you Amanda, and the rest of the team. Thank you.
The fact is, until now, I couldn't pick on one thing that is wrong with Vendasta. It's simply a team from heaven.
I run my digital marketing agency, Vendasta is a white label provider, giving me the tools that I need to deliver world-class service to my clients.
I have been working with the team for a while now and they have been really supportive in helping me to get set up. They always have great advice and are willing to take the time to work with you to sort out any issues or questions that you may have.
There is a steep learning curve but the support from the team helps to overcome that easily.
I am working with the team to get my agency set up on their system which once done will help to streamline my business processes.
Amazing team and service. The onboarding to help get me going has been incredibly helpful. They are just as invested in my success as I am. They have a full academy with courses to help me get started and learn more about products and services that I can offer my clients.
Nothing so far! Everything has been very smooth.
I am starting an agency from scratch. Vendasta has helped me do this very quickly and easily with their "agency in a box".
They are ready to help you strategize and walk you through the entire process for any type of client you may have!
I think they can improve on their email campaign tool a bit, but the team has been so nice about figuring out workarounds.
Providing white label digital marketing services for our niche clients. The amount of opportunities they have and what I can sell is phenomenal.
Easy access and help with account rep. Very easy to understand and use for my agency.
The account setup process for creating a package for a client. May get complex at times.
serving and helping my clients needs.
The ample possiblities for building a brand and supporting small businesses.
The onboarding and user-platform integration.
Creating an opportunity for myself while helping small businesses and aspiring entrepreneurs. The ample support and experience to learn from.
The customer service! Everyone I've ever spoken to is extremely friendly and very helpful. They've done everything to make sure we're up and running the best way possible.
There's a bit of a learning curve when you're setting everything up. But I just ask the chat team for help and they take care of it so that's not a huge deal.
We're able to offer more services at better prices. Also, the fulfillment service is a major time saver.
I appreciate how Vendasta provides so many unique options! The platform I use the most is Social Marketing Pro, and this has been an amazing tool for effectively and efficiently reaching our clients here at The Rock 98.5. I also appreciate how their support staff goes above and beyond to assist; if we have questions for tools we are using, they will gladly schedule a call and walk us through what we need to know.
I do wish that the financial documents listed which business purchased the product that I am being invoiced for.
We have assisted clients with creating beautiful, effective websites to help them better communicate with their clients. As mentioned above, we have also been able to reach many more of our own clients through Social Marketing Pro, and I have especially enjoyed being able to gather valuable content to share with our audience. We have realized several benefits, including a more engaged audience and happy clients!
the platform and everyone's help is great
sometimes confusing for specific packages
having all sales go through one platform
Listing Builder is a great tool to motivate leads to sign on
The brand's name is on everything so possible clients are not confident to sign on.
How to properly utilize GMB. Snapshots are a huge benefit to my business.
The customer service is unlike any other CRM platform our team has used. 24/7 LIVE human support and onboarding training and demonstration that covers everything and anything you need in the process. The Vendasta team has truly ensured our team is set for success, and no other platform has been so responsive and eager to help.
There is essentially nothing I dislike about Vendasta that I can think of. I suppose if you don't like incredible support, a great level of customer care and excellent communication, AND a robust set of tools/resources all in one place, then it might not be something for you...otherwise, I have not only been a happy partner using Vendasta and implemented it within the systems and processes for our whole team, I have referred those in my network who are also amazed at the resources and support within Vendasta as well.
Simplified softwares and tools. Created a good communication process for our team in one location. Created packages for our leads, clients to purchase our services. Increased productivity and expanded prospecting outreach.
Vendasta is genuinely interested in their client's success as much as their own. 10/10 will recommend.
I don't have no complaints, Vendasta has been great at fixing any problem I run into.
I have been able to communicate very effectively with my clients thanks to their platform.
Software integration, the Business app for clients
In order to access all the products, you must upgrade to the mid-grade package.
Digital Marketing, Social Media Management, Reputation Management. The benefits are clear when you use the software. I could not recommend these guys more.
The ease of training our staff with Vendasta has been a breeze. If and when a question arises the Vendasta support is amazing.
Sometimes there is downtime but that is usually the result of a major upgrade which we end up loving
We are solving CRM, review response and sales with Vendasta.
The white label marketing services fulfillment team and the vast product offering.
At times service requests can be slow. Digital ad offering is a bit unpredictable.
Republican, listing, social media, website, digital ads, SEO, content. A holistic approach to business needs.
I love all the support, both from people and the great tools. I love the business app I can give my clients. I love the support I get from my Vendasta rep Ally. The snapshot reports are impressive to virtually all people I share them.
Not much to dislike. A few minor product complaints. Usually, they are way ahead of me towards fixing them or improving them. I am disappointed that the digital ads marketing services team will not directly interact with the client as other marketing services teams will do.
Delivery of services to cover all my prospects and clients digital marketing needs. The main benefit is that I can run a business without a bunch of employees. Even when I am big enough to need a few employees I will still need far less than if I were to run the business without Vendasta.
When I really get into an account, I find that there are a lot of add-on/add-value parts of this platform. It is really set up well for me to start them on at least a proof of concept deal and then as they get used to can introduce other products and build a decent account over just a few months. Josh always has my back.
that I didn't find this earlier. I would have been a lot happier and not had to try to work so hard. They may want to make a summarized version of the abilities they have and also start administrators off with a basic , most used for starting up, tools. There are just so many that I can see how someone could get lost
Quoting, SEO solutions, Ratings, Social Media you name the digital need and the platform has everything handled. Before I had to run Social Media, SEO, Google anything and more through 3 to 4 people to make sure I didn't miss anything. Generating and tracking more and more business and having the ability to automate the processes of marketing to clients and customers.
The best experience is with my partner Josh and my onboarding partner, Sumit. They have made my experience a wonderful one and very informative. They are solution-focused, which I appreciated and they are invested in my success. They have made my decision easy to make my partnership with Vendasta a lasting one!
I can confidently say at this time I have no dislikes :)
I am a new business owner in the digital marketing sector, Vendasta has given me the support I need and the tools to be successful. The benefits are priceless!!!!! The training, support tools, and everything available is definitely a great asset to my business and as an entrepreneur.
The Business App is straightforward to use and navigate.
The Marketing process is a bit complex, also the delay in the payout. I
I am currently solving problems in the areas of online presence and digital marketing. It has been rewarding, and the pricing competitive.
The tools are simple to use and integrate
Vendasta payments take too long to reach my bank. When other options are next day
For my business, I have lead gen tools that produce results for my clients making upgrades an easy sell
It's great that Vendesta is a one-stop-shop. All my clients love the fact I am able to be their Trusted Expert and be able to service all their digital marketing needs.
Right now I have not experienced anything dislikeable.
I have solved the challenge where I lack Industry knowledge and experience, however, I have super speed my learning curve and brought me more ideas about SaaS technology, educational industry knowledge, and community interaction in meeting like-minded individuals.
I like that they are prompt to respond whenever I have a question or need help. I like the idea that the Vendasta system is very automated, and I can see the status of my company or my clients. The great highlight of this platform is that I can add my services or products and make it part of the services or products that are available from Vendasta. This is a great solution that I have been looking for a long time. I have never heard of Vendasta before as long as I remember. Vendasta are the best!
The thing that I currently dislike that I am not quite yet there. Because there is so much to learn. I need more help to fully understand the whole process and gain confidence of the process. I do have some hesitation of the idea that I must pay more from the monthly fee. I have learned that if I want to add more features, there is more fees that I must add to my monthly fee when I just started our partnership. Specially, many businesses are hurting financially. Many of my colleagues of the same field are having a difficult time now days surviving. I highly recommend giving a sense of worth and time, it is to give a bonus of 90 days to see the whole process in operations. Because it is my understanding that it will take at least 30 days to fully understand the whole process, before launching and see results. I want to see my business paying for itself and of course expanding. I must admit that Vendasta products and services are fantastic! I highly recommended.
The problems that I am currently having is not understanding what the features are or what they do. I am still learning. I feel that Vendasta is solving a great gap that currently exist in our operations. I find the platform to be very well planned and it is very efficient. I feel that Vendasta has a great idea to combine all the vendors into one platform. Something, that I was looking for. The products and services are fantastic! The great thing of the whole thing is that the list of products and services are still growing!
Vendasta has made this transition so easy. The customer service is truly the best part.
I haven't disliked anything thus far. Everything has been great
We are solving our project management issues. It's also nice to have everything streamlined into one single platform. Vendasta makes it easy to flow and communicate as a team.
Usability and combination of services/product offerings
Wish price point was better, but you get what you pay for
Love the snapshot review feature. Helpful in many areas
One of the things I like best about Vendesta is that they have excellent documentation and tutorials for all of their tools and products. The interface is intuitive and makes it easy to make your way around the application. The snapshot tools and reporting tools are exactly what I was needing to add more value to my services.
I had an error message when I was first trying got login into the support area. Fortunately, it was resolved fast but did cause me some initial frustrations.
I'm solving my customers' reviews/rating issues, helping them a lot with local search engine optimization, and keeping their users engaged thru social media campaigns.
Since I've started with Vendasta, my schedule became more organized. It saves a lot of my time and gives me an option of taking care of my accounts at the same time.
Nothing, really. It's a great platform. I am more than satisfied with it.
More time at the end of the day, better organization.
The people at Vendasta are the absolute best. I have been working with Vendasta for years and at the beginning of 2021 engaged with them to provide the platform and products for our agency. Their solutions are top-notch and the technology is great but their people make all the difference.
There is nothing that I actively dislike about the platform and Vendasta. I am a highly technically skilled person, so if anything I could say, that I wish there were more flexible integration options with outside technologies but from what I understand those are coming.
We use Vendasta as a centralized place to learn and develop professionally. We use Vendasta to manage our sales processes and many of our marketing outreach processes. We have realized huge benefits in leveling up our own and our team skills and knowledge and consolidating a lot of our software expenses down.
The part I like the most is that both people I work with make me feel like I'm their only client. When we work together the whole focus is only business and helping it grow.
so far there isn't anything I have disliked
I joined vendasta for the white labelling services but I have gained much more then that. Not only is the help personalized but vendasta is a huge learning center for much more than just white labelling
The virtual interaction of communication which helps everyone be on the same page.
I have not experienced a downside to Vendasta.
One of the problems I am solving with Vendasta is bringing my eCommerce business up to speed with technology and features that I did not have before.
From my first encounter with the Vendasta to now 6 months later, they have been outstanding in helping me clearly lay out a strategy to build and grow my marketing agency. Everyone I’ve encountered from Cody Bair who is responsible for my decision to partner with Vendasta to Edzel Pereira my Partner Growth Manager who continues to remind me why Vendasta was the obvious and only choice. From day one I felt at ease with Edzel. We spoke as if we were old friends reuniting. He is one of the nicest people you’ll ever meet not to mention diligent and thorough when it comes to business development and helping me get to the next stage in my business. Always providing me with the guidance and suggestions I need along my journey.
There is never a perfect business. What I appreciate with Vendasta is that they listen to their partners suggestions and are quick to make updates and changes to the products and services they provide to meet partners needs.
Every business startup can agree that starting a business is very time consuming and stressful; especially if you’re starting it in the middle of a pandemic. From day one Vendasta has Provided me with the tools, guidance, educational resources and a community of like-minded individuals that I can tap into to succsessfully get my business up and running.