Updated on: October 2, 2023
Compare Best Chatbots Software for Medium-Sized Businesses
Chatbots software is a tool that runs on artificial intelligence, enabling businesses to automate customer interactions. The platform is designed to simulate human conversation through text or voice-based interaction, offering a convenient and efficient way to engage customers or deliver better customer care.
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Chatty is an AI chatbot for your website. Just upload your documents or add a link to your website and get a ChatGPT-like chatbot for your data. Just add it as a widget to your website and off you go! Learn more
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.
Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30%… Learn more
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms… Learn more
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels are p… Learn more
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding know-how to create an app. The platform can be used for Windows 8 Phone, Android & iPhone applications, both for mobiles and smartphones; and allows users to quickly publish to Google Play & i… Learn more
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interface… Learn more
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-… Learn more
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great autom… Learn more
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi… Learn more
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools that… Learn more
JivoChat is a free live chat software that helps online businesses talk to their customers in real-time. With this solution, users can offer a 360-degree customer support system and connect message funnels, offer calls, and configure and customize their customer services specifically to their needs…. Learn more
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facilitat… Learn more
Outgrow is specifically designed for professional marketers and lets users leverage advanced features that ensure the best results for online quizzes. Outgrow uses strong content to boost marketing efforts, and increase conversion, engagement, and overall reach. It has a drag-and-drop online quiz ma… Learn more
Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SMS, messenger chatbots, and popular messaging apps like Telegram and Whatsapp. The convenience of having all these means it’s easier to reach your business through different channels and it makes it… Learn more
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recordings,… Learn more
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All re… Learn more
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee needs…. Learn more
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and engage with their website visitors in real time. It offers a wide range of features including website visitor tracking, chat support, lead capture, and analytics. As part of the overall Zoho ecosys… Learn more
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