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Best Chatbots Software for Medium-Sized Businesses

Products within the broader category of Chatbots have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for medium-sized businesses compared to larger enterprises. Therefore, it's crucial to guide mid-market companies towards the suitable Mid-Market Chatbots Software options that cater to their specific requirements.

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AI-Enabled

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Deployment

Cloud / SaaS / Web-Based (19)

Mobile Android (17)

Mobile iPhone (17)

Mobile iPad (16)

Desktop Mac (10)

Desktop Windows (10)

Desktop Chromebook (3)

Browser Extension (1)

Desktop Linux (1)

Features

Automated Responses (14)

Multi-language Support (12)

Chat Tags (12)

Chat History (12)

Offline Messaging (12)

Customizable Chat Widgets (12)

Proactive Chat Invitations (12)

Chat Transfer (12)

Chat Transcripts (12)

Real-Time Chat (12)

Agent Collaboration (11)

Typing Indicators (11)

Chat Routing (11)

Feedback Collection (11)

Chatbot Integration (11)

Filter

Clear all

Sort by:

Rating

Pricing

Free Plan

Free Trial

Deals Available

Product Details

AI-Enabled

API Available

Deployment

Cloud / SaaS / Web-Based (19)

Mobile Android (17)

Mobile iPhone (17)

Mobile iPad (16)

Desktop Mac (10)

Desktop Windows (10)

Desktop Chromebook (3)

Browser Extension (1)

Desktop Linux (1)

Features

Automated Responses (14)

Multi-language Support (12)

Chat Tags (12)

Chat History (12)

Offline Messaging (12)

Customizable Chat Widgets (12)

Proactive Chat Invitations (12)

Chat Transfer (12)

Chat Transcripts (12)

Real-Time Chat (12)

Agent Collaboration (11)

Typing Indicators (11)

Chat Routing (11)

Feedback Collection (11)

Chatbot Integration (11)

Our Picks

Freshchat

Visit website

Tidio

All-in-one customer support software with help desk, live chat, chatbot, and AI agent options

Visit website

Outgrow

Create Engaging Interactive Content

Visit website

ChatBot

Your AI Conversation Partner

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All Segments (19) Small Business (19) Mid Market (18) Enterprise (19)

Crevio

Sponsored

Product is AI-enabled

5.0

(1)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

50% OFF for 2 months

Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio

Visit website

SendPulse

Product is AI-enabled

API

Product provides an API

4.6

(478)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

$5000 credits per year for startups

Sendpulse is best known for being an email marketing platform that was seamlessly built for emails, SM... Learn more about SendPulse

Visit website

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Zoho SalesIQ

Product is AI-enabled

API

Product provides an API

4.4

(250)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and... Learn more about Zoho SalesIQ

Visit website

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Tidio

Product is AI-enabled

API

Product provides an API

4.7

(1,413)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Tidio is a customer communication platform that combines help desks, live chat, chatbots, AI agents, a... Learn more about Tidio

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Appy Pie

API

Product provides an API

4.7

(1,326)

This is an aggregated rating from Findstack users and external review sites.

Starting at $16.00/month

There is no deal for this product

Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding kn... Learn more about Appy Pie

Learn more

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Smartsupp

API

Product provides an API

4.7

(361)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops... Learn more about Smartsupp

Learn more

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LivePerson

Product is AI-enabled

API

Product provides an API

4.2

(158)

This is an aggregated rating from Findstack users and external review sites.

Starting at $599.00/month

There is no deal for this product

LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that le... Learn more about LivePerson

Learn more

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Landbot

Product is AI-enabled

API

Product provides an API

4.7

(291)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational... Learn more about Landbot

Visit website

Compare

Freshchat

Product is AI-enabled

API

Product provides an API

4.5

(306)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Freshchat is a modern messaging solution for easy customer service for the digital-first customer anch... Learn more about Freshchat

Visit website

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Outgrow

API

Product provides an API

4.8

(273)

This is an aggregated rating from Findstack users and external review sites.

Starting at $22.00/month

There is no deal for this product

Outgrow is specifically designed for professional marketers and lets users leverage advanced features ... Learn more about Outgrow

Visit website

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Intercom

Product is AI-enabled

API

Product provides an API

4.5

(2,927)

This is an aggregated rating from Findstack users and external review sites.

Starting at $74.00/month

100% off 1st Year + 50% off Second

Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom

Learn more

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Drift

Product is AI-enabled

API

Product provides an API

4.4

(1,081)

This is an aggregated rating from Findstack users and external review sites.

Starting at $2500.00/month

There is no deal for this product

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates cr... Learn more about Drift

Learn more

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JivoChat

API

Product provides an API

4.8

(47)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

JivoChat is a free live chat software that helps online businesses talk to their customers in real-tim... Learn more about JivoChat

Learn more

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Userlike

API

Product provides an API

4.4

(453)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Userlike is a live chat software that is largely considered one of the leading software options in its... Learn more about Userlike

Learn more

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Helpshift

Product is AI-enabled

API

Product provides an API

4.3

(379)

This is an aggregated rating from Findstack users and external review sites.

Free plan available

There is no deal for this product

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve ... Learn more about Helpshift

Learn more

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HelpCrunch

API

Product provides an API

4.7

(204)

This is an aggregated rating from Findstack users and external review sites.

Starting at $15.00/month

There is no deal for this product

HelpCrunch is a top-rated customer communication platform built especially for support teams and marke... Learn more about HelpCrunch

Learn more

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Zendesk Chat

API

Product provides an API

Starting at $49.00/month

There is no deal for this product

Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all... Learn more about Zendesk Chat

Learn more

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Acquire.io

Product is AI-enabled

API

Product provides an API

4.3

(43)

This is an aggregated rating from Findstack users and external review sites.

Starting at $500.00/month

There is no deal for this product

Acquire.io is a unified customer service platform that provides all your digital channels—including vi... Learn more about Acquire.io

Learn more

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ChatBot

Product is AI-enabled

API

Product provides an API

4.4

(20)

This is an aggregated rating from Findstack users and external review sites.

Starting at $65.00/month

10% off first payment + 30 day trial

ChatBot is a customer service management solution that helps businesses create, launch and manage virt... Learn more about ChatBot

Visit website

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