More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic project goals, manage workflows, collaborate, iterate and optimize, and track progress. There are unique features for every team such as bug tracking and reporting (engineering), sales automation (sales and marketing), and employee onboarding (HR) just to name a few. ClickUp comes pre-loaded with templates that can be utilized out of the box while offering rich customization options.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
In the realm of project management tools, ClickUp has emerged as a comprehensive solution that caters to a wide range of users. From freelancers managing their own tasks to large corporations coordinating complex projects, ClickUp aims to simplify and streamline the process. But does it deliver on its promise? In this review, we’ll take a close look at ClickUp, dissecting its features, user interface, support, and pricing structure. Our goal is to provide an unbiased and thorough examination of this software, helping you decide if it’s the right fit for your needs. So, without further ado, let’s delve into the world of ClickUp.
ClickUp is a cloud-based productivity platform that aims to centralize all your work and tasks in one place. It’s a comprehensive project management tool designed to help individuals and teams plan, organize, and collaborate on projects.
The software offers a wide range of features including task management, time tracking, goal setting, document sharing, and more. It also provides multiple views for project tracking such as list view, board view, and Gantt chart view, allowing users to customize their workspace according to their preference.
ClickUp’s target users range from freelancers and small businesses to large corporations. It’s designed to be flexible and adaptable, catering to different industries and project types. Whether you’re managing a marketing campaign, developing software, or planning an event, ClickUp aims to provide the tools you need to keep your project on track.
In essence, ClickUp is more than just a project management tool. It’s a productivity platform that seeks to eliminate the need for using multiple, disjointed tools by providing a unified, all-in-one solution.
ClickUp is packed with a variety of features designed to enhance productivity and streamline project management. Here are some of its core features:
ClickUp offers a variety of pricing plans to cater to different user needs. Here’s a breakdown of their tiered pricing structure:
Plan | Starting Monthly Price | Max. Number of Users | Key Features |
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Free | $0 | Unlimited | Unlimited tasks, unlimited members, 100MB storage |
Unlimited | $5 per user | Unlimited | Unlimited storage, views, integrations, dashboards, and custom fields |
Business | $12 per user | Unlimited | All features of Unlimited plus 2FA, Google SSO, goal folders, and custom exporting |
Business Plus | $19 per user | Unlimited | All features of Business plus additional automations, dashboard widgets, and priority support |
The Free plan is a great starting point for small teams or individuals who want to try out ClickUp’s basic features. The Unlimited plan offers more flexibility and customization options, making it a good choice for growing teams. The Business and Business Plus plans offer advanced features and increased automation, making them suitable for larger teams or businesses with complex project management needs.
Remember, it’s important to choose a plan that aligns with your team’s size, budget, and requirements. You can always start with a lower-tier plan and upgrade as your needs evolve.
Software | Starting Monthly Price | Free Trial | Time Tracking | Budgeting Tools | Task Display Views | Real-Time Chat | In-App Video Recording |
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ClickUp | $5 per user | Yes | Yes | Yes | List, board, timeline, calendar, box, Gantt, activity, mind maps, workloads, table, map | Yes | Yes |
monday.com | $8 per user (three user minimum) | Yes, 14 days | Yes | Yes | Board, timeline, Gantt, calendar, list, files, map, chart | No | No |
Trello | $5 per user | Yes, 14 days | No | No | List, board, calendar, timeline, table, dashboard, map, workspace table, workspace calendar | No | No |
Asana | $10.99 per user | Yes, 30 days | No | No | List, board, timeline, calendar, progress, forms, table, map | No | No |
As you can see, each tool has its own strengths and weaknesses. ClickUp stands out for its wide range of task display views, real-time chat, and in-app video recording features. However, other tools like monday.com and Asana also offer robust features, although they lack real-time chat and in-app video recording. Trello, on the other hand, is a more budget-friendly option, but it lacks time tracking and budgeting tools.
Absolutely! ClickUp’s free plan is indeed free, with no hidden costs or strings attached. This plan offers a robust set of features including unlimited tasks, unlimited members, and up to 100MB of storage. It’s a great option for individuals or small teams who are just getting started with project management software.
While the free plan does have some limitations compared to the paid plans (such as storage limits and access to premium features), it still provides a comprehensive toolset for managing tasks and projects. So, you can definitely start using ClickUp for free and then decide if you want to upgrade to a paid plan as your needs grow.
Project management software is a digital tool that helps teams plan, organize, and manage tasks. It facilitates collaboration, scheduling, resource allocation, and progress tracking, making project execution more efficient and streamlined.
ClickUp is a robust and versatile project management tool that can significantly benefit businesses of all sizes. Its comprehensive features for task management, collaboration, and project tracking make it an excellent choice for teams aiming to streamline their workflows and enhance productivity. While it has a rich feature set, it’s designed with user-friendliness in mind, making it accessible even to those new to project management software.
It's been a game-changer for time tracking and keeping track of all the tasks we do for our clients.
It can be a little hard to get used to for new team members and clients, but once you get the hang of it, it's very easy to use.
It's helping us track how much time we spend on clients and if we need to talk with them. It's capabilities with forms and subtasks help keep us organized and has improved our efficiency by a lot.
The integration functionality works very well. I still feel like we are scratching the surface on capabilities.
I cannot use email aliases separately. I cannot move my overdue tasks to the top of the page on the Home Screen.
Working well for my team. Again, still working to understand the full functionality of the platform.
As a startup ourselves, we understand the challenges of managing projects efficiently and effectively, and ClickUp has been a game-changer in streamlining our workflows and boosting our productivity. From the moment we integrated ClickUp into our operations, we were impressed by its intuitive interface and robust feature set. The software's versatility allowed us to customize our workspace to align perfectly with our unique project management needs. Whether it was creating tasks, assigning responsibilities, or setting deadlines, ClickUp provided us with a comprehensive toolkit to organize and prioritize our work seamlessly. On top of its exceptional functionality, ClickUp's customer support team has been exemplary in their responsiveness and willingness to assist. Whenever we had questions or encountered any technical issues, their support team promptly addressed our concerns, providing clear and concise guidance. This level of support has made our experience with ClickUp even more delightful.
There are some few bugs sometimes but they are manageable for the moment.
One of the primary problems ClickUp solves is the lack of organization and structure in project management. Before implementing ClickUp, we struggled to keep track of tasks, deadlines, and project progress. This led to confusion, delays, and ultimately impacted our overall productivity. ClickUp's intuitive interface and robust feature set allowed us to bring order and structure to our projects. We were able to create tasks, assign responsibilities, set deadlines, and monitor progress with ease. This level of organization has significantly improved our efficiency and ensured that everyone on the team is on the same page.
Since adopting ClickUp just over a year ago, Buzzvel, our company, has experienced an incredible transformation, witnessing an astounding growth rate that has surpassed our wildest expectations. ClickUp, the all-in-one project management platform, has truly been the catalyst behind our success, streamlining our operations, fostering collaboration, and empowering our teams to work smarter, not harder. With ClickUp, Buzzvel bid farewell to the days of juggling multiple tools and struggling to keep track of tasks, deadlines, and progress across various projects. This comprehensive platform provides us with an unparalleled level of organization and efficiency. From its intuitive interface to its powerful features, ClickUp has revolutionized the way we work. In summary, ClickUp has been nothing short of a game-changer for Buzzvel. Its user-friendly interface, robust features, and seamless integrations have propelled our growth and productivity to new heights. We at Buzzvel wholeheartedly recommend ClickUp to any organization seeking a comprehensive and powerful project management solution that can help drive success and amplify team collaboration. Thanks to ClickUp, we are confident that our future endeavors at Buzzvel will be executed with utmost efficiency and excellence."
While we have found tremendous value in ClickUp, there are a couple of areas where we have identified room for improvement. Firstly, the absence of sub-folders has been a minor inconvenience for organizing our projects, but we are aware that the ClickUp team is actively addressing this feature. Secondly, we would greatly appreciate the ability to utilize the API to create folder templates, which would significantly streamline our process of setting up new projects for clients. We trust that ClickUp will continue to enhance its offerings based on user feedback, and we eagerly anticipate these updates to further enhance our experience.
ClickUp is solving the problem of fragmented project management by providing an all-in-one platform that streamlines our operations, fosters collaboration, and empowers our teams to work more efficiently. This cohesive solution eliminates the need for multiple tools, enhances communication, and increases productivity, ultimately benefiting us by driving growth, improving project execution, and ensuring a seamless workflow across our organization.
I adore how much Clickup is customizable per my needs. Sometimes I may even don't know that I need this kind of customization but they already have it! Love it!
To be completely honest I'm not really happy that there were huge promotions about Clickup 3.0 but it's not launched yet and there is no info on WHEN all the improvements will be launched.
I gather all the info about our project in ONE place. I can not only manage the tasks related to the certain project but also additional information and resources that might be helpful.
Honestly, when they say it is one app to replace them all, they aren't joking! I have only scratched the surface with what the app can do, and I am SO impressed. I am still on the free version for what I need it really does the trick and I can see it phasing out some other project management tools.
It can be pretty overwhelming when you first login, as the interface is pretty intense.
I love not having to flick between GDrive and Sheets and other project management tools - they are all housed under the ClickUp roof.
The increased visibility for all team members across projects! The ability to structure default views for different project types. It's completely reframed the way I do business with my team.
Organisation of files inside of the platform is a bit tricky. Everything gets lumped into the one place and there's no ability to create a folder structure to easily group assets that may be required by team members. Having dedicated sections which can be named would be helpful.
It's provided a centralised place to track the status of all business tasks. It's provided a clear communication platform to keep all comms pertaining to a Project in one place.
It's like they studied all of the cool features from every other work mgmt software and combined them all into one platform. It's a powerful, versatile tool that can be used for practically any use case.
Because it's so powerful, it's also easy to set it up incorrectly or to not know how to troubleshoot various features. You need a ClickUp admin on staff, and an architect to build the system.
Visibility into everyone's work; ability to track time against estimates; collaboration with the team on different tasks.
ClickUp makes everything easy. Anything you want to see you can. It has every view you could image and is flexible enough to build what doesn't come out of the box.
It almost offers so much that things can get confusing. Making sure you understand the goal of the problem you are trying to solve is vital, otherwise, you find yourself going in the weeds.
Project management, is being able to see time tracking, where a project is at, and how we can become more efficient as a team. We also use docs as internal notes, change log and project documentation. We use workload to resource the team.
The versatility and flexibility of the entire platform are out of this world. Depending on how my brain prefers to think about life that day, most platforms can't keep up but with ClickUp there's ALWAYS a solution.
The only thing that can get frustrating is the number of times you may need to refresh a page in order for some changes to stick. But I feel like this is more so happening now that they've been switching to 3.0 so I'm hoping the load times are much faster after all the updates.
I basically run my entire business through this platform. Having everything from dashboards where I can link chat conversations with clients to basically replacing Google Docs/Sheets/etc. with their native tools - it's been irreplaceable.
There is so much you can do with it! You can replace so many different softwares to save money and time from jumping from app to app. Less work = more productivity
Not being able to adjust automations or docs across multiple folders and spaces. It can really time consuming to update everything.
Streamlined Communication, beautiful docs and Presentations for clients, keeping things organized and team members productive and aware of happenings in the company.
ClickUp offers comprehensive task management with customizable views, subtasks, and dependencies, making project organization very easy! The built-in communication channels, like comments and real-time updates, helps to keep everyone connected and informed.
The learning curve can be steep due to its many features; more comprehensive onboarding resources would help new users adapt faster and allow teams to reach a high level of productivity quickly.
ClickUp solves the problem of disorganized workflows and scattered tasks by providing a comprehensive task management system. It allows me to centralize all my tasks, projects, and related information in one place, providing a clear overview of what needs to be done.
It's a reliable program that keeps our team on track with the many projects we have. We use it on a daily basis and allows us to share information on a timely basis.
It does have a learning curve, so taking the time to get familiarized with the program makes a big difference in the usefulness of it for the team. Some team members have a harder time getting used to it.
Working with a multi time zones team members on recurrent projects with tight deadlines.
The ability to chat within tasks, link tasks to one another, and file tasks under certain folders, as well as the ability to archive tasks for future reference.
Sometimes the platform can be a bit slow, and things don't always load properly.
It allows us to keep all open tasks across our clients easily accessible for the team and our clients.
The customization of the lists and forms is the best.
Sometimes the platform reacts with a little bit of lagging.
I am handling the procurement process through the app with excellent results.
Aprendí a usar Clickup en mi actual organización desde 0, sin apenas formación por parte de mi equipo. Su usabilidad hace que puedas crear soluciones para todo tipo de problemas. Es muy intuitiva y puedes realizar casi cualquier cosa que se te ocurra
Debería mejorar los paneles de datos. A veces da errores o tarda en cargar, por lo demás me parece una herramienta impresionante y que recomendaría a cualquier "colega" del sector
CRM (clientes de cartera y potenciales) Gestión de proyectos Colaboración entre equipos de distintas áreas Trackeo de tiempos Cruce de datos con otros sistemas Dashboards
Everything on the platform, because it's easy, intuitive, clean and straightforward to use on a daily basis! I use it every day in my work, so I recommend it to everyone with my eyes closed!
I have nothing to complain about Clickup, because everything inside it is practically self-explanatory and helps me a lot in my daily work tasks. So there's nothing about her that I don't like.
task management
I've been using ClickUp for years...back when they were emerging as a startup. There's so much to talk about with ClickUp. From basic project management to product tools, such as roadmaps and Sprint management, there's something for everyone. Right now, I can create docs, roadmaps, Sprints, whiteboard sessions, and more all with one app. I love ClickUp!
The options are bewildering and the learning curve can be high. However, not all bad as the basics are easily attained. However, the complexity can turn some people off...so you have to be careful of how you onboard your team.
Project management for our SaaS company. We use it for regular ops project management and also product management. We also keep our major documentation on ClickUp. Everything from product plans and onboarding docs - it all lives in ClickUpp;
I think the variety of templates on ClickUp is great - they help introduce beginners to the platform in a comprehensive way and showcase the variety of workflows that are possible. Being able to simultaneously have calendars, task lists, conversations, and documents in one app is huge. (Think Trello, but better).
The notification system can be confusing at first, and editing tasks from the notification bar does not always work.
As a remote worker, it's vital that my supervisors and teammates can participate in and monitor my work quickly without 13 emails or phonecalls. In ClickUp, we can communicate directly through tasks, instead of around them.
Using spaces, folders, and lists has made it easier to set up projects. Comments and whiteboards have made collaboration more efficient for our team.
There are a few features I would love to see with importing information, such as the ability to update existing tasks.
Our process flows are smoother with ClickUp. Onboarding clients, starting new projects, and tracking retainer work is all done through ClickUp.