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ClickUp Reviews: 4.7/5 — Highly Rated
More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic project goals, manage workflows, collaborate, iterate and optimize, and track progress. There are unique features for every team such as bug tracking and reporting (engineering), sales automation (sales and marketing), and employee onboarding (HR) just to name a few. ClickUp comes pre-loaded with templates that can be utilized out of the box while offering rich customization options.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
ClickUp Pros and Cons
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
In the realm of project management tools, ClickUp has emerged as a comprehensive solution that caters to a wide range of users. From freelancers managing their own tasks to large corporations coordinating complex projects, ClickUp aims to simplify and streamline the process. But does it deliver on its promise? In this review, we’ll take a close look at ClickUp, dissecting its features, user interface, support, and pricing structure. Our goal is to provide an unbiased and thorough examination of this software, helping you decide if it’s the right fit for your needs. So, without further ado, let’s delve into the world of ClickUp.
What is ClickUp?
ClickUp is a cloud-based productivity platform that aims to centralize all your work and tasks in one place. It’s a comprehensive project management tool designed to help individuals and teams plan, organize, and collaborate on projects.
The software offers a wide range of features including task management, time tracking, goal setting, document sharing, and more. It also provides multiple views for project tracking such as list view, board view, and Gantt chart view, allowing users to customize their workspace according to their preference.
ClickUp Dashboard
ClickUp’s target users range from freelancers and small businesses to large corporations. It’s designed to be flexible and adaptable, catering to different industries and project types. Whether you’re managing a marketing campaign, developing software, or planning an event, ClickUp aims to provide the tools you need to keep your project on track.
In essence, ClickUp is more than just a project management tool. It’s a productivity platform that seeks to eliminate the need for using multiple, disjointed tools by providing a unified, all-in-one solution.
ClickUp Core Features
ClickUp is packed with a variety of features designed to enhance productivity and streamline project management. Here are some of its core features:
- Task Management : ClickUp allows users to create, assign, prioritize, and schedule tasks. You can also set dependencies between tasks, making it easier to manage complex projects.
- Multiple Views : ClickUp offers several views for managing your projects, including list view, board view, box view, Gantt chart view, and calendar view. This allows you to visualize your tasks and projects in a way that suits your working style.
- Time Management : ClickUp includes time tracking features, allowing you to monitor how much time is spent on each task. It also includes scheduling and capacity management features, helping you to plan your time effectively.
- Collaboration Tools : ClickUp facilitates team collaboration with features like real-time chat, comment assignment, document sharing, and in-app video recording. These features make it easier for teams to communicate and collaborate on tasks and projects.
- Customizable Workflows : ClickUp allows you to create custom workflows that match your team’s processes. You can set up statuses for tasks and move them through different stages as they progress.
- Integrations : ClickUp integrates with a wide range of other tools, including Google Drive, Slack, GitHub, and more. This allows you to bring all your work into one place, reducing the need to switch between different apps.
ClickUp Pricing Plans
ClickUp offers a variety of pricing plans to cater to different user needs. Here’s a breakdown of their tiered pricing structure:
ClickUp offers Free, Unlimited, Business, and Enterprise plans — see ClickUp pricing for current rates.
The Free plan is a great starting point for small teams or individuals who want to try out ClickUp’s basic features. The Unlimited plan offers more flexibility and customization options, making it a good choice for growing teams. The Business and Enterprise plans offer advanced features and increased automation, making them suitable for larger teams or businesses with complex project management needs.
ClickUp has since launched ClickUp Brain, an AI assistant integrated across the platform for writing, summarization, and project insights.
Remember, it’s important to choose a plan that aligns with your team’s size, budget, and requirements. You can always start with a lower-tier plan and upgrade as your needs evolve.
ClickUp Competitor & Alternatives
ClickUp competes with tools like monday.com, Trello, and Asana. Each tool has its own strengths and weaknesses. ClickUp stands out for its wide range of task display views, real-time chat, and in-app video recording features. However, other tools like monday.com and Asana also offer robust features, although they lack real-time chat and in-app video recording. Trello, on the other hand, is a more budget-friendly option, but it lacks time tracking and budgeting tools.
ClickUp FAQs
Is ClickUp’s free plan really free?
Absolutely! ClickUp’s free plan is indeed free, with no hidden costs or strings attached. This plan offers a robust set of features including unlimited tasks, unlimited members, and up to 100MB of storage. It’s a great option for individuals or small teams who are just getting started with project management software.
While the free plan does have some limitations compared to the paid plans (such as storage limits and access to premium features), it still provides a comprehensive toolset for managing tasks and projects. So, you can definitely start using ClickUp for free and then decide if you want to upgrade to a paid plan as your needs grow.
What does project management software do?
Project management software is a digital tool that helps teams plan, organize, and manage tasks. It facilitates collaboration, scheduling, resource allocation, and progress tracking, making project execution more efficient and streamlined.
Bottom Line – ClickUp
ClickUp is a robust and versatile project management tool that can significantly benefit businesses of all sizes. Its comprehensive features for task management, collaboration, and project tracking make it an excellent choice for teams aiming to streamline their workflows and enhance productivity. While it has a rich feature set, it’s designed with user-friendliness in mind, making it accessible even to those new to project management software.
Compare ClickUp with other popular tools in the same category.
The versatility and customization that I need is met with power as well. We use it at a camp/conference, which is very diverse, yet I use it with my employees for most departments.
The android appp still needs work - but it has made great strides forward since I first started using it a couple of years ago.
We have many low-tech users that we have transfered from sticky notes Clickup - Communication is better between the coworkers, and things are no longer falling between the cracks. We use it a lot for Preventative maintenance as well - and this has helped us incredibly.
I like the way it combines everything you need about the productivity apps. You can make your own way and/or have templates, it's great.
Sometimes it does have a few bugs and gets kinda slow, take some time to load, specially the mobile app it's not the greatest experience.
The need of having everything in one place, it's almost solving. Almost cause I don't feel 100% safe and sure it will store and specially load everything when I need it. So I constantly use backups and other tools to support it's instability. But overall the features are great even so.
ClickUp is an excellent project management tool that has helped my team. It has made it easier to track projects and keep everyone on the same page. It is incredibly intuitive, with an intuitive user interface and simple navigation. The task and project tracking features are incredibly comprehensive and enable you to assign tasks to multiple team members and track their progress. It also allows you to customize the workflow with labels, custom fields, priorities, and due dates. The dashboard is simple and easy to understand, and it provides excellent insights into project progress. Additionally, it has very powerful collaboration features, allowing us to communicate easily and efficiently. My personal favorit - ClickUp as a large set of automations and aloows integration with many tools. ClickUp can help us to save a lot of time and energy, as it automates many mundane tasks. It also increases productivity, allowing us to focus on more important tasks. The reporting features are also very helpful in tracking progress and getting valuable insights. All in all, ClickUp is an excellent project management tool and I highly recommend it to any team looking for an easy-to-use and comprehensive project management system.
In my opinion, the biggest issue is interface slowness. Sometimes it can take a few seconds for the interface to process the change. At other times, it works fine. But it's not stable and sometimes I need to refresh the browser, mainly when there are bulk changes.
he platform is designed to make collaboration easier and more efficient. With ClickUp, teams can assign tasks to one another, comment on each other’s progress, and provide feedback. This helps ensure that all members of the team are on the same page and that tasks are completed in a timely manner. Additionally, ClickUp allows users to set reminders, so that tasks are not forgotten and deadlines are met. In addition to assigning tasks, ClickUp allows users to set up discussions and chats. This allows for easy communication between team members, which is essential when it comes to successful collaboration
It helps me keep track of my tasks' progress. Leaving comments on uploaded videos and images makes it easier to provide feedback to submissions as well. I have tried Trello and Asana and so far, ClickUp is the better tool for my needs.
Sometimes, ClickUp has this lag where after leaving a comment or feedback on a certain part of the video, it doesn't continue playing so end up having to watch it again or download it.
It gives me a clear visual of where the team is at project-wise. It allows me to properly designate tasks properly. I can build my own dashboard which makes me see how my team is doing, who has the most workload, and how best I can improve their performance and productivity.
By day I'm a system admin/BA. I freelance as a CRM consultant. And while I could technically use the CRM for project mgmt if I had to, I choose ClickUp all day. It has completely revolutionized the way I manage projects. First of all, the intuitiveness is incredible. Every feature and function is quick and easy to use. It saves me so much time while juggling multiple clients and projects. What speaks volumes about ClickUp's prowess, however, is the consistent positive feedback from colleagues, clients, and stakeholders. Nobody can believe the level of organization and efficiency, nothing gets missed. It's raised the bar in terms of what I now expect from technology.
Because it's so flexible, it does require some planning to implement well. But there are a ton of resources available online, and with the free trial, it shouldn't really be an issue.
It helps me work faster & more efficiently (time savings), which means happy clients (more money). It helps me keep all my projects on target and keeps stakeholders in the loop.
Structure Views Finder Comments Threads Text editor
Paying for every workspace No family plan like Microsoft Not supporting RTL languages
Amazing structure makes me able to be aware of every detail
I love how it is an all in one platform, has everything you need
There are some small bugs and glitches like tasks not updating or things freezing
Keeps me organized and lets me know what I need to do
Being able to create custom layouts for lists and dashboards is super helpful. I love being able check things as either 'in progress' or 'complete' and be able to see how far I've come on individual projects. I like that you can customise your views either by list or by day. This feature has helped me to minimise overwhelm by prioritising tasks for a specific day, without losing sight of the bigger picture. I can keep track of all individual projects in one place. There are a lot of features to choose from!
Sometimes it isn't as intuitive as I'd like to save custom views to use again in the future. The variety of custom options and different views can sometimes be a little overwhelming so I tend to stick to the one view (list view with tasks broken down by day and individual projects broken down within a single space). The page can lag sometimes when making bulk changes e.g. changing the due date for a collection of tasks.
I use ClickUp to break down projects into smaller tasks that I can allocate to individual days. This makes projects more manageable for me and provides an easy view of progress. I use the platform alone and don't collaborate with others but it does allow me to easily see tasks I've allocated to others outside of the workspace. I find it helps me prioritise my workload better. I have ADHD so tracking progress provides a great sense of achievement and an immediate dopamine hit. It also helps me to minimise overwhelm.
ClickUp es genial porque te permite personalizar todo a tu gusto. Puedes adaptar la plataforma a tus proyectos y equipos, creando campos personalizados y flujos de trabajo que se ajusten a tus necesidades. Además, toda la información se concentra en un solo lugar, ¡nada de estar buscando en mil herramientas diferentes! Puedes crear tareas, asignar responsables, establecer fechas y hasta chatear con tu equipo, todo desde la misma plataforma. Y lo mejor de todo, puedes hacer un seguimiento del progreso de tus proyectos de manera súper fácil. Establece hitos, usa tableros Kanban o gráficos de Gantt, y mantén el control y la visibilidad de todo el trabajo que se está haciendo. ¡ClickUp lo tiene todo!
ClickUp tiene sus cositas. Al principio puede ser un poco complicado de entender, porque tiene un montón de funciones y opciones de personalización. Vas a tener que dedicarle tiempo para aprender cómo sacarle el jugo a esta plataforma. Además, hay que tener en cuenta que si buscas algo más simple y directo, ClickUp te puede abrumar con tantas opciones. Ah, y también hay que mencionar el tema del precio. Aunque hay una versión gratis, algunas de las funciones más avanzadas solo están en los planes de pago. Si quieres cosas como automatizaciones o informes personalizados, vas a tener que rascarte el bolsillo.
En resumen, ClickUp soluciona el desorden de información, te da claridad en el progreso de los proyectos y te permite personalizarlo todo. Colaboración top, seguimiento claro y adaptabilidad total. ¡No se puede pedir más!
- It's flexible, meaning you can configure it how you need it to be, making it suitable for any team: technical teams like IT, marketing, creative teams etc. - The support from the ClickUp team is fantastic. I love that they listen to their community and make tweaks and updates that we actually request. - Tech issues are rare and get fixed quickly.
- Sometimes, you need to refresh the page for the latest updates to be visible.
- Improved cross-team collaboration - Transparent ticketing system and ticket management for marketing teams - More visibility over marketing planning which decreases likelihood of cross-overs in terms of activities that are targeting similar audiences.
We find immense value in the feature set and integrations ClickUp offers. Its unrivalled flexibility sets it apart, allowing us to tailor views, custom fields, hierarchical structures, and statuses to our unique needs. It's not just a project management tool; it's a robust platform that we can mold to align with our organisation's specific requirements and preferences perfectly. In addition, ClickUp excels as our one-stop hub for multiple business needs. It effortlessly integrates tools for forms, time tracking, and document management, reducing the clutter of disparate systems in our workflow. Moreover, if needed, we can incorporate other external tools. With ClickUp, we streamline our operations by keeping everything centralised. Lastly, ClickUp is an adaptable, scalable tool that evolves with our growth. As our processes change and our company expands, ClickUp adeptly adjusts, providing exceptional support at every stage.
Although ClickUp offers numerous benefits, it does have some areas for improvement. We occasionally encounter slow loading times, which can be disruptive when managing multiple boards. Furthermore, the vast range of options can sometimes be overwhelming when devising new workflows from scratch. Despite these challenges, we appreciate ClickUp's extensive functionality and consider it integral to our processes.
ClickUp has dramatically simplified team management by providing a comprehensive overview of all tasks and related processes. It alleviates the hassle of managing information scattered across multiple platforms by bringing everything together, making visualising and accessing data easier. By consolidating all ongoing project details in one centralised location, even if initially stored elsewhere, ClickUp streamlines our team's communication and minimises confusion. Additionally, ClickUp's unified source of information empowers us to resume old projects easily and instantly understand their status. This capability boosts our efficiency and productivity, underlining the central role of ClickUp in our operational success.
Gosto das opções de colunas personalizadas.
Poderia aumentar as possibilidades de automações.
Melhoria na estrutura e tradução do APP para Andrid.
its very succesfull for planning and agile methodology
anything. actually ı like clickup. ı always use.
agile project planing working with team mate
- The right view for every application - Possibility to edit tasks in different lists at the same time - Only software with a whiteboard
- Using templates unnecessarily complex - Authorization levels for status editing of tasks not possible
Inefficient communication channels due to large teams and many interfaces. Clickup creates incredible productivity. For me personally, it's the only way to simultaneously manage large projects and maintain an overview with team sizes of > 50.
As a team that works multiple concerts, events and exhibitions weekly, we have revolutionised (thanks to ClickUp) our working calendar to ensure my team have all the information they need. Previously we used Outlook Calendar and when made the switch it blew my mind how backwards that process had been. My team can now be assigned events they are working on - receive real-time updates and be assigned tasks instantly. The time saving this has given me is incredible - and I am sure I don't even use it's full potential either. But after now using this for over a year I would highly recommend it to anyone who plans and organises busy schedules for their team.
My only gripe is when now and again one of my team will move dates of an event accidentally. I know this is something that can be enabled but would involve paying a higher subscription per user.
Mostly time saving management with all information for events in a single task that can be automated, and notified to all assigned users. But also as a cloud based software with app, my team can access anywhere.
Love the way ClickUp's relationships work, connecting multiple lists for ease of navigation. Different lists allow you to display your data in different and complimentary ways.
ClickUp can be daunting to new users and therein lies an issue: if users aren't using the application, it can break down the process in a team. Onboarding and support are key to help with this.
We've implemented a docketing system for our Marketing projects. ClickUp facilitates the creation, management and tracking of these projects. We've integrated these with our company's SharePoint site as well as an external proofing solution (PageProof). With the use of multiple lists and relationships, we can track each project with ease, minimizing errors while providing progress transparency to everyone involved.
ClickUp has solved many of my organizing "issues" due to his ability to offer one complete tool for all my needs. Workload especially has become my new homepage. I've helped my company to switch to the platform and I can confirm that I save almost a day a year using it :)
ClickUp is a complex platform so despite many updates, it has a long development cycle times. Everyone expects that the new infrastructure will be the turning point for the platform, and I am eager to experience it.
We've embraced ClickUp for his all-in-one tool but especially for the Workload capabilities. It literally become the first thing that I visit every morning, scheduling tasks ahead of time helps a lot with the productivity.
I love having cross-team visibility and collaborating on projects quickly and easily. The list templates are also super helpful for inspiration on ways to keep your work organized.
I don't really have anything negative to say. I love the platform and the features. Can't wait for the 3.0 release!
The main issue that ClickUp has helped our team with is breaking down silos and increasing visibility into each other's projects to improve communication and collaboration.
I was looking for a tool that replaces many other tools. ClickUp is on a promosing path to do just that. Most importantly I feel like beeing part of this journey.
Because of it's power and flexibility, the learning curve is pretty steap which is making it tough to onboard co-workers.
It lets me do various things like those mentioned above in a single tool. So I never have to switch contexts and save money. Since everything happens in one place it can provide an excellent big-picture view and powerful analytics, which I haven't made full use of yet.
I really like the UI, it's just simple to use and does what I want, compared to other things like Trello, I really liked the calendar view being there by default. I found it to be more competitively priced than others and more affordable. It is definitely helping my project management evolve
The only thing I would say is the plans I feel need to have more features spread out across them and not all in the higher packages, ie I'm a small business and have Unlimited, but I also would prefer to have a White labelled version as my clients will be using this also. So to White label, this on a lower plan would be helpful, even if this was purchased as an add-on for lower plans, as not everything in the higher plans is needed. Therefore I would suggest the option to have addons/bolt-ons to lower packages to make them more customisable and attractive for individual needs rather than force people into higher plans.
It's allowing me to organise projects more
With multiple brands, Click Up has been in valuable for ensuring we're keeping to our deadlines and not forgetting any tasks. We've been able to implement timelines which ensure everything is done without the last minute rush. With team members in different offices and locations it makes sharing tasks a breeze.
It may be that I'm not using it to the best of its ability, but I do struggle with finding tasks I'm looking for using the search function sometimes.
Ensuring our team are able to keep on top of their tasks. Its also enabled us to implement timelines which has greatly reduced any last minute rush to get things done. Whether marketing or product launches, things run more smoothly with ClickUp
User friendly and the automation that can be made
complexity of the dependencies and not easy to create a template with subtask with customized due dates
too many tasks and to do - I was able to make a list of them with corresponding deadlines and notifications
Wide range of features and functionalities to help teams stay organised and collaborate more effectively. Some parts I appreciate include customising workflows, creating and assigning tasks, setting due dates and reminders, tracking time, and generating reports.
The vast array of excellent tools available in ClickUp can sometimes be overwhelming and give me a sense of unease.
ClickUp addresses communication challenges by consolidating project management in a single location, enhancing search and tracking efficiency, and enhancing the productivity of the employees
In many years as a solo entrepreneur I tried a ton of tool to organize my projects and my daily activities, but lack of functionalities (the tool was limited or didn't fit very well my needs) or too many personalizations (the tool didn't have limitations, that from certain point of view is cool, but from other could be extremely overwhelming and building a solid workflow can be tricky). Clickup is the right compromise with a ton of functionalities and a free form but we'll structured environment my and mine collaborator productivity increased and I'm pretty sure that some project can never be done without the help of Clickup.
It's difficult to think about something to dislike about Clickup, but if I need to say something about it I found that some kind of automations are too much limited and they can't adapt really well to all the situation, but I'm sure that this kind of things will be improved in the future like many many other things that I seen in the past.
Before clickup I was a mess organizing my daily activities. Clickup gave me a solid structure to start organizing my work, but in a really flexible way. It gave me the ability to grow and from the beginning I did and Clickup with me.
Ease of use. Ability to organise work into understandable workspaces and great selection of templates available
Lot of options and everything is customisable - need to make sure you make good choices starting out
Organisation of Work and time tracking
User-friendly, tons of recurring task features, docs and notepad are robust, TONS of training resources and templates if you don't know where to start! You can use it out of the box for task management, or build a totally custom experience as you become a pro.
No Export/API to export all docs, sometimes glitchy, sometimes slow refresh speed. Hidden buttons/settings look sleek but can sometimes be hard to find what you're looking for.
ClickUp is allowing our all-remote team to have transparency in task management. We have a flexible team-based workflow, and having tasks openly visible and uniform across all clients means that our team can switch to another client as needed without dropping work. Docs help us create SOPs/document processes and link them directly to tasks so people can find the instructions they need for less frequent processes. We also use ClickUp to track all inquiries and potential clients so we know where we are in contracting and can follow up in a timely manner.
As a startup with a small team, it's easy to be overwhelmed with processes and the exponential growth of all activities. ClickUp helped structure activities that tended to overlap and provide a better global overview of priorities and the "micro" view of each activity, thus ensuring that things don't fall through the cracks.
It can be overwhelming initially as many features and members unfamiliar with such tools or even agile frameworks were reluctant to use the tool. Maybe having a small walkthrough or tutorial with messages popping up for new members who never used the tool would be helpful.
We had an issue with the overall visibility of the various activities. We had Excel files scattered everywhere, and the information flow was terrible. With ClickUp, we have everything in one view and updates are instant.
The ease of adding new members, creating templates and tracking tasks are some features that make Clickup a perfect tool for everyday use. I haven't found another tool on the market that has everything we need.
Everything is helpful. There are 2 points that, if included in the development road map, would make the tool absolutely perfect for our use: 1 - Possibility to determine if the space would have tasks as billable standard. 2 - Being able to select members from a list (without having to add them to a space), and still the view is grouped by space (and not by shared with me).
The possibility of creating templates for recurring tasks greatly facilitates the flow and minimizes the chance of forgetting some detail. The possibility of creating subtasks and checklists also facilitate the monitoring of projects of the most varied types.
ClickUp is an absolute game-changer in the world of project management software! With its intuitive interface, robust features, and unmatched versatility, ClickUp has become my go-to tool for organizing and streamlining my projects. Whether it's task management, collaboration, time tracking, or even goal setting, ClickUp has got it all covered. Its seamless integration with other popular apps and platforms makes it a truly indispensable tool for any team or individual looking to boost productivity and achieve outstanding results. Trust me, once you experience the power of ClickUp, you'll wonder how you ever managed without it!
Because they're updating rather quickly, there are often little bugs that pop up.
ClickUp revolutionizes project management by providing a comprehensive set of tools that help me stay organized, track progress, and collaborate seamlessly with my team. Its customizable features, intuitive interface, and real-time updates ensure that I can efficiently manage tasks, deadlines, and resources, ultimately leading to successful project completion.
I love ClickUp dashboards. It is easy to organize my day and prioritize what needs to be done. I have dashboards for everything!
The only downside is the Home page, which is sort of useless. Getting my clients to cooperate and use ClickUp is sometimes tricky because the Home page confuses them. I tell them to ignore it.
It is helping save time.