Zoho CRM Reviews & Product Details

Zoho CRM was a great CRM to use and user-friendly to all of my employees at the time. You could create new users, assign roles and add any contact list. There are so many good integrations with Zoho that you could expend a whole day just searching the cataloge.

The UI can look somewhat plain for a few assuming that you don't have the foggiest idea how to modify it. Downloading or gathering information isn't, in every case straightforward. This is likewise to be said about transferring leads. It isn't in every case clear what part of a transfer has fizzled. Notwithstanding, when the transfer takes care of business it is an extraordinary life hack. The hunt work isn't unreasonably natural; I observed in some cases, except if you type in a careful match, it doesn't bring anything back.

You can run your whole association from this endeavor stage that being Zoho One. We vigorously utilize the CRM for creating statements messaging layouts email and statements and recommendations and contact the executives.

Zoho crm is the best and advanced crm out there easy to use, easy to navigate. Even the ui is very futuristic. It is very fun to work with.

There is nothing much to dislike sometimes before there's been a problem closing tasks. But now on the new update it is even better

Easy to navigate through the leads easy to update, Easy to close the prospect. Easy to follow up and to connect through whatsapp and email,

The fact that this tool is free with the option of paid ADDED services. I love software that you can utilize for free and give you the opportunity to add more benefits to make time more productive

It could be a bit confusing, especially for creating analytical reports. Perhaps a quick how-to guide would help alleviate this problem or show a video of how to create reports.

I implemented this software in a previous organization to help track any IT tickets for our locations. It helped centralize and keep track of all incoming issues for our managers and users.

Open Customization Implementation available

You have to work on Multiple Module while using Zoho CRM

Payment gateway integration, WhatsApp and sms integrations

Zoho has developed a whole set of applications, be it accounting software or chat plugin, that works in an integrated manner so that from one dashboard you get knowhow of all your business operations. You can either consume all Zoho applications under one dashboard by Zoho One subscription. Or buy Zoho products like Zoho Books (accounting software), Zoho Analytics as a standalone program. Best part is Zoho has a free plan for most of its suite of products that work well for small businesses. This is unlike Quick Books or FreshBooks that has free trial but no free plans.

Admin dashboard often works slow. Apart from it, I find nothing to complain about except myself for not giving enough time to leverage the best of this excellent software.

Using this CRM for financial accounting, chat, analytics purpose. There are so many other tools that I have not yet explored but sure will keep me busy for the next six months at least.

Having the ability to configure this CRM to meet my needs is priceless! The CRM connects easily to all other ZOHO applications. Create your own variables, formulas, the list is endless... Having the ability to brand it as your own.

Need more formula fields! I love the formula function and use them up pretty quick.

Tracking all my contacts, listings and creating simple but informative reporting. Plus the ability to connect the CRM to campaigns, surveys, electronic signatures... All from within the ZOHO one system!

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I like that when I organized my clients and my tasks and it become super easy to reach to my customers and contact to them beside putting them in categories to differentiate between them

Nothing because I see everything is super great and working very well and I am sure that the team of Zoho CRM will push updates every time to help us more and more

I become able to organize my work and my tasks and I reach to my clients more easily and isolated the different fields to follow every field separately then I achieved my tasks successfully

It's easy!!!! I keep all my sales opportunities in one dashboard. I can categorize them. I can do so much to keep me organized

Nothing! It's very easy. It navigates well. Self explanatory. Even for a computer dummy.

Staying organized Managing sales opportunities Sharing info with coworkers Reports are accurate if info entered is accurate

User friendly UI and simple to use.Workflow is key feature.

There is no point in raising as everything is perfect.

Database management and sales life cycle.