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EngageBay
4.6

( 216 )

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EngageBay Reviews & Product Details

EngageBay Overview
What is EngageBay?

EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools that are often only found on paid tiers from competitors. EngageBay offers custom forms, email sequences, web pop-ups, and a landing page builder.

Company EngageBay Inc.
Year founded 2017
Company size 51-200 employees
Headquarters Tracy, California, United States
Social Media
EngageBay Categories on Findstack
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Ask Questions about EngageBay
What EngageBay is best for?
How does EngageBay compare to Pipedrive?
What are the pros and cons of EngageBay?
EngageBay Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
EngageBay Pros and Cons
Pros
  • 'Robust ‘free forever’ plan
  • All-in-One approach to CRM, with live chat, forms and landing page tools
  • Great automation capabilities
  • Offer a range of integrations (Gmail and Office 365 integrations included in the free plan)
Cons
  • Interface is not the most intuitive at times
  • Onboarding process could be improved
EngageBay Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
EngageBay Media
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EngageBay Screenshots
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EngageBay Homepage
EngageBay Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 07, 2026
EngageBay Logo
216 EngageBay Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
ML
Marian L.
Digital Marketing Manager
Share
"A really good Tool with Great Potential"
What do you like best about EngageBay?

I have been working on many projects that involve Digital marketing. The tool got all the essentials and have some added features that really proves useful. I am new to working on the tool but I didn't really have trouble finding my ways and creating automated ecosystem I want to build.

What do you dislike about EngageBay?

The templates for both email and landing pages are in need improvement. The email system on the sales side is good but it lacks a lot of details.

What problems is EngageBay solving and how is that benefiting you?

The tool is not yet very sophisticated but it we are able to make digital marketing automation with ease.

Small Business (50 or fewer emp.)
Dec 20, 2018
 Source
Overall Rating:
5.0
BL
Bea L.
Freelance Blogger
Share
"User friendly Digital Marketing tool"
What do you like best about EngageBay?

It is easy to use for someone who is a beginner like me. I have never used an automated marketing tool but this tool made me use it like a pro.

What do you dislike about EngageBay?

I think it needs to have more templates to choose from especially for someone who does not have coding skills like me.

What problems is EngageBay solving and how is that benefiting you?

Marketing automation is definitely made easier by the platform.

Small Business (50 or fewer emp.)
Dec 20, 2018
 Source
Overall Rating:
5.0
MI
Muhammad I.
Web Designer & Wp Developer
Share
"One of the best CRMs with support that understands you"
What do you like best about EngageBay?

To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Roy and Andy help me to achieve what I need with the best support that can't I imagine before.

What do you dislike about EngageBay?

What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.

What problems is EngageBay solving and how is that benefiting you?

This application not only gives me the lead magnet that can make it easier for me to get new customers but also gives me the ability to engage them with marketing activities to make them loyal customers with all the features in this CRM.

Small Business (50 or fewer emp.)
Dec 20, 2018
 Source
Overall Rating:
5.0
AC
Angela C.
Loan Officer
Share
"Another good tool for marketing"
What do you like best about EngageBay?

I like how everything is compact. I have everything i need in one software.

What do you dislike about EngageBay?

Just the interface. i think it could need some fun look. But functionality wise, i think it's all good.

What problems is EngageBay solving and how is that benefiting you?

It's made marketing easier and time saving.

Small Business (50 or fewer emp.)
Dec 20, 2018
 Source
Overall Rating:
5.0
JL
Jayson L.
Finance Advisor
Share
"Highly Recommend "
What do you like best about EngageBay?

Engagebay provides better with better leads. It helps to speed up your work.

What do you dislike about EngageBay?

There are some areas that need to improve, but I know engagebay is doing everything and making it better.

What problems is EngageBay solving and how is that benefiting you?

It is really helpful for those who are starting with their business to develop rapidly. It will optimize marketing and increase sale.

Small Business (50 or fewer emp.)
Dec 20, 2018
 Source
Overall Rating:
5.0
VA
Valerie A.
Field Interviewer
Share
"Great Program!"
What do you like best about EngageBay?

It is convenient and has several advantages using the Engagebay. It can increase in sale in your business.

What do you dislike about EngageBay?

You just have to spend more time to get used to it.

What problems is EngageBay solving and how is that benefiting you?

It helps me a lot with different purposes. It was worth it.

Small Business (50 or fewer emp.)
Dec 19, 2018
 Source
Overall Rating:
5.0
GV
Gabby V.
Information Technology
Share
"Affordable Price Automation"
What do you like best about EngageBay?

Easy to use the platform and it is really affordable to grow your online business.

What do you dislike about EngageBay?

Nothing that i know of.

What problems is EngageBay solving and how is that benefiting you?

Looking for affordable automation for my business

Small Business (50 or fewer emp.)
Dec 19, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Decent Tool"
What do you like best about EngageBay?

What I liked most about the application is its diverse functions / capabilities.

What do you dislike about EngageBay?

The least I like about the application is its time it took to get around but it is justifiable by how helpful it is.

What problems is EngageBay solving and how is that benefiting you?

Automation of the overall tasks. Social media and CRM.

Small Business (50 or fewer emp.)
Dec 18, 2018
 Source
Overall Rating:
5.0
GT
Gaga T.
Tech Lead
Share
" Most affordable sales and marketing software"
What do you like best about EngageBay?

We used Engagabay trail version for our sales and marketing team. Engagabay had lots of options to help sales and marketing team. I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign, unlimited number of users, the ability to create reports and also the eye-catching interface. Overall I am very satisfied with the tool

What do you dislike about EngageBay?

The UI could have been more intuitive but they seem to be updating on regular basis. But of course at the end it has all the functionality that were required for us.

What problems is EngageBay solving and how is that benefiting you?

We use Engagebay for different purposes, including email campaign, lead scoring, creating web forms and landing pages, integrating with different social apps, etc. I can just say that its functionality impressed me from the first days of use.

Small Business (50 or fewer emp.)
Dec 14, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A great growth hacking SAAS!"
What do you like best about EngageBay?

So far the functions available are all a must for a marketer... Contacts, Forms, Landing Pages and Email Campaigns/Automation => all you need to gowth hack any business. The landing page creator is what I like most - all is just drag and drop and no technical knowledge required.

What do you dislike about EngageBay?

There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags.

What problems is EngageBay solving and how is that benefiting you?

Automating the lead generation activitiy for sales to have a continious flow of prospects...