Zoho CRM Reviews & Product Details

I am very happy with the zoho CRM its very useful toll for daliy activities from sales point of view, Its been five years that I am using zoho in starting phase I only use to work as an exceutive So I only use leads and account option but from last two years as I am handling team of 6 memebers so its very easy to track there performace of daily activies via using dashboards and reports

as of now I dont think so is there chnages are required but yes we can definityly work on call logs part when we use mobile app for calling.

This is platform where we can manage client data and leads for te company, and we can get automatic reports, yes using zoho is more productive.

Zoho CRM is one of the most helpful apparatus for conveying each of the deals' work. It is not difficult to explore and putting away the client data is advantageous to such an extent that I can undoubtedly tap every one of the exercises.

It is great overall. No issues by any means. yet, now and again doesn't send appropriate updates on subsequent meet-ups over their application and it additionally doesn't adjust the information appropriately.

Assisting us with having all divisions utilize a solitary arrangement and consistent exchange of data and information access. Zoho One gives a general perspective on the business in regard to the pipeline, client necessities, registry, client issues, billables, and so on.

It is straightforward to find data and navigate It helps to manage massive amounts of data easily Helping in sales also.

Nothing to dislike, but there is a suggestion that please add more features in ui.

Lead management Data management

Comprehensive Feature Set: CRM provides a wide range of features to manager customer relationships effectively.

Integration limitations, while zoho crm offers integration options with popular business applications, it may have limitations when it comes to integrating with more specialized or niche software.

Keeping track of the project tasks and issues. Keeping track of the tickets worked on user basis.

Zoho CRM provides advanced sale process automation

Limited customer service ,no flexibly to meet demands of growing business

Common businesses problems ,gives end to end insight to the organization

la dinámica, es excelente, lo recomiendo. Lo tiene todo

me encanta todo, es genial. Funciona todo perfecto. Lo recomiendo total.

Se puedes gestionar la ventas, ayuda a automatizar las campañas de marketing.

I am a fan of ZOHO CRM, ZOHO DESK, ZOHO People & ZOHO CLIQ. I have been working on all of the above for 2 years and one thing that makes me happy is the simplicity of using those tools. The biggest challenge I faced back in 2020 during the early stages of COVID, as a Manager I was forced to lead a team online for the first time and communication &tracking are the 2 things that brought down the efficiency of me & my team members. After a lot of research and meeting with higher officials in our Organization, we ended up at ZOHO. Pricing, support & the usability of the ZOHO software help us to utilize the capability of the team even in those tough times and even know we are still using that software even though we are working from the office right now because we found using those tools helping us to deliver the better results as it is reducing the lot of manual work in tracking & communications. Our support team loves the ZOHO desk very much as it is well organized, previously we used to work on direct emails and the biggest thing we missed over there is the loss of proper tracking and also we missed lot of replies which backfired against our support. However, It is well organized as our support team is working with 100% efficiency.

The one thing I dislike with ZOHO is ZOHO only - I was fully addicted to ZOHO and whenever a client or person was asking for any recommendation regarding the business growth I am suggesting them to go and check in ZOHO. "It is that good & no one will find a loop hole in it"

Pricing, support & the usability of the ZOHO software help us to utilize the capability of the team even in those tough times and even know we are still using that software even though we are working from the office right now because we found using those tools helping us to deliver the better results as it is reducing the lot of manual work in tracking & communications. Our support team loves the ZOHO desk very much as it is well organized, previously we used to work on direct emails and the biggest thing we missed over there is loss of proper tracking and also we missed lot of replies which backfired against our support. However, It is well organized as our support team is working with 100% efficiency.

The Layout of Zoho is user-friendly. You can use Zoho easily. Also, you can track all the records, sales, finance and others. It helps our team get the revenue quickly, and our finance team tracks all the invoices and data.

Nothing is disliked in Zoho One, its the best CRM Solution.

In our organization, Zoho is solving the whole sales management, finance management, inventory management and many more. Also, my organization earns dollars of profit just because of Zoho. With Zoho's help, you can streamline all the processes required in every organization.

One of the standout attributes of Zoho CRM is its user-friendly user interface, which makes it simple for customers to get around and utilize the platform's features. The user-friendly layout helps to ensure that both seasoned professionals and CRM newcomers can rapidly adjust to the program and increase its potential. With customizable dashboards and drag-and-drop modules, customers can customize their CRM practical experience to suit their particular needs and gain an extensive view of their overall sales performance.

The thing I dislike about this application is that, there are several elements that some people may find less advantageous. Like Zoho CRM's extensive features and customization options may present a problem for first-time users or those not familiar with CRM programs. The training curve can be high, needing some time to effort to be aware of and make use of the full range of functions.

The most significant problem that Zoho CRM deals with is the spread and unorganized customer data that companies frequently experience. By centralizing customer data within a database, Zoho CRM will help companies maintain a holistic view of their customers. It allows users to store and access important details for example, contact details, communication history, lead status, and purchase history in one place. This centralized approach removes the requirement for manual data tracking, reduces data duplication, and enhances data accuracy and reliability.

I love the customizable modules and workflows.

Not all canvas features translate to mobile app.

Trying to solve tracking of accounts across multiple states, communications, work orders, and streamline quoting.