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Zoho CRM Reviews & Product Details
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their personal preferences and incorporate all necessary data and workflow to maximize its features. Zoho CRM is also available on a free plan and scales gradually depending on features needed.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
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| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Zoho CRM Pros and Cons
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Compare Zoho CRM with other popular tools in the same category.
It helps in lead management for the organisation
It can be more user-friendly for new users.
It helps in lead management of the software.
Zoho is the user friendly and very easy to understand
we are unable to sort the lead with call status
Sorting out all my leads to check the update of my sales
Everything is good in Zoho Like managing the lead, deal, and especially the reporting part.
All the things is good as per my openion.
As per my opinion Zoho is solving problems to manage leads, deal and to create the activities dashboard as per your requirement.
I like how effectively and efficiently we can manage accounts, create deals and keep a follow-up on the same, also the in-depth detailed reporting of all the activities.
there is nothing that I can think of as of now.
Being a salesperson in the corporate department I need to keep in touch with every single client we are dealing with and keep a regular follow-up on the accounts associated with me, which has been made very easy for me through Zoho.
Zoho Helps In to filter the leads accordingly .
It can Improve in its user interface to make it user familiar
Helps to reach the correct lead at the correct time .
It helps to keep track your clients data and sales records and updated with your sales and reports
When we try to generate reports it is very difficult for me.
It is help me to updated with my lead and deals so I will updated with my sales and I can see my hole year sales record and reports.
Data base is clear. Mostly like to bifurcate the field as per requirement.
UI could be much impressive. Rest are fine.
CRM management. To manage the client data along with the deals.
It helps to keep my client data and it helps me to track the status of my sale
Making reports is difficult task in Zoho
Zoho helps me to track my client's details and sales status and it helps me to keep updated with my sales
Still with trial version and have a lot to explore.
If you are a beginner with CRM you may get lost.
Setting reminders for Vendor contracts renewals
As a marketing professional in the finance industry, I really think that Zoho CRM is the best for lead generation services. Easy to track the customer buyer process and customazation is possible, and support team very helpful in that. It is very great that Zoho offers many features with Zoho One at the same time, and easy to use Zoho CRM data in many different platform with one integration.
Sometimes software updates are happening and it affects our productivity, besides that we get worng results because of the updates and changing features. Zoho CRM also needs some technical improvements, not every feature works without a technical problem.
We track the user registration journey from starting to the end with the help of Zoho CRM. That is the biggest solution Zoho CRM offers for our business. So that we measure and report the success of marketing in regards to lead generation.