Updated on: October 3, 2023
Compare Best CRM Software for Small Businesses
CRM (Customer Relationship Management) software is a platform that is used by businesses to manage and analyze their interactions with customers and potential customers. It provides tools to track customer information, interactions, and preferences, enabling businesses to better understand and serve their customers. Companies of all sizes and industries use CRM software to improve customer satisfaction and increase sales.
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Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built usi… Learn more
Monday Sales CRM is a cloud-based customer relationship management platform designed specifically for sales teams. Being known for the platform’s ease of use and its focus on automating repetitive tasks, it lets sales teams focus on building relationships with their customers. With features like lea… Learn more
Formerly known as Base, Zendesk Sell is a customer relationship management platform that run on both web and mobile that allows users to track leads, manage sales, and engage easily with customers. Zendesk Sell also lets users gather, organize, and properly track leads, with sales personnel efficien… Learn more
Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their… Learn more
Freshworks CRM (formerly Freshsales) is a popular option among small to medium enterprises given their competitive pricing, complemented by an extensive selection of features that address key marketing and customer support pain points experienced by organizations. The platform boasts a simple, strai… Learn more
Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by develo… Learn more
Formerly known as InfusionSoft, Keap is an all-in-one, cloud-based sales, and marketing software option offering customer relationship management (CRM), marketing automation tools, and eCommerce features. Keap is the preferred platform for small businesses that rely on the platform to streamline sal… Learn more
Salesflare allows users to automate data entry as it gathers insightful data on customers based on social media profiles, emails, calendars, phones, company databases, and professional email signatures. The platform is used to help generate and effectively follow up leads, backed by features such as… Learn more
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing us… Learn more
EngageBay is a CRM platform that helps companies streamline their customer relationship management using a single integrated platform. As an all-in-one solution, the software provides great automation capabilities and a generous free-forever plan that already include essential features and tools tha… Learn more
Streak CRM is a customer relationship management software built specifically for Gmail. This adds a layer of convenience to your processes as it helps minimize the need to jump between tools. The platform is a well-known solution for CRM, powerful conversion tracking, and delivering accurate engagem… Learn more
OnePageCRM transforms the complexity of a CRM into a simple to-do list. With this tool, every contact is actionable so you can say goodbye to a dead database and embrace full productivity.
Our Next Action System encourages users to add one simple task that will help them move a sale forward for eac… Learn more
If you want to supercharge your sales process, Hubspot Sales Hub is a powerful and seamless solution that offers sales engagement tools, provides configure-price-quote (CPQ) functionality, and robust sales analytics that is essential for any growing business. Like anything within the Hubspot ecosyst… Learn more
1CRM is a cloud-based customer relationship management (CRM) platform designed to provide key business features that can help users manage sales, customer service, and business operations. The solution is known for helping customers generate leads, minimize costs, and boost sales & productivity… Learn more
Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboard… Learn more
Agile CRM is a popular customer relationship platform that was built for small to medium sized organization. The software is best known for its ability to seamlessly integrate sales, service, marketing, social media and other engagement channels to offer a centralized, cloud-based hub that delivers… Learn more
amoCRM provides customer with access to major messenger platforms that makes connecting with audiences a breeze. Users can create their own chatbots with amoCRM’s code-free chatbot builder, and ensure that their business is online 24/7, at any capacity. The platform also offers great analytics and m… Learn more
Aurea CRM is a comprehensive customer relationship management solution that supports customer engagement through comprehensive tools and end-to-end capabilities for sales and marketing. It delivers a birdseye view of team activities, sales pipelines, and key performance indicators so teams can make… Learn more
BenchmarkONE is an all-in-one sales and marketing platform that combines email marketing, CRM, and marketing automation to ensure positive conversions for its users. It’s a powerful, all-in-one tool that gives marketing agencies a great solution for their small business clients. Learn more
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn’t require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
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