Freshsales Reviews & Product Details

The customization. We came from Hubspot - where we had a bad experience. For us to achieve the outcomes we needed to we would either need to change how we worked or do numerous workarounds. In Freshsales, we could customise the tool to fit our needs. I also love how Leads and Contacts are bucketed into two separate groups - gives us a really clear view of new business opportunities straight away. Pricing is great - we saved a few thousand dollars from Hubspot and its drastically cheaper than Salesforce.

I wish that the number of workflows were not capped in the plans - our current plans is capped at 40, and the next plan at 75. You can get around the limit with an enterprise plan, but it would be nice if the top plan was unlimited.

We have number of stakeholders in our business and a complex lifecycle. Being able to customise pretty much every field (which you cannot do in Hubspot), we have been able to build a sensible workflow and get useful reporting out of the backend.

FreshSales helps me stay organized and be more productive with my business.

Notifications with irrelevant emails that don't pertain to my business.

FreshSales helps me stay on track of business I need to follow up with and close while also managing my work day.

Being a startup founder when you start you don't organize yourself. It can be managing leads, customers etc. We had made mess with our sales system. That is when Freshsales came for rescue. Now using frshsales I manage my leads by prioritizing with lead scoring system, I can manage sales rep by alloting the customers to meet. I can see a clear picture where my leads are, on what stage they are and how to convert them. I think every startup founder should use Freshsales.

I couldn't find anything as of now. But will keep this mind

Managing leads, lead scoring, customer details, customer seggregation etc

Easy to use, effectively manage email tracking. It helps us discover qualified potential customers and achieve a real understanding of the impact of our communications based on customer reactions, allowing us to chart more effective email campaigns. It's also great to schedule tasks efficiently.

In general, I have had a pleasant experience with the software.

It is great to boost sales, graphic reports are very useful to visualize the status of sales. We can make decisions based on the data collected, and help us prioritize the most likely closing deals. It allows us to delve into the details of failed businesses, providing us valuable information about problems that need to be solved. Freshsales is very useful to prioritize tasks, efficiently follow email campaigns and improve sales conversion.

Easy access and best for managing leads.

Call logs are not directly updated, you have to manually type it.

Less reports, Missed informations and files, because with freshsales, you can input all the details about your leads.

The helpful about this system is that it offers you with multiple apps and features which means you don't have to buy all those apps individually.

This software functionality is great and there is nothing to dislike about it.

With this system you don't need a separate split testing or conversion optimization or survey tool if you are using this software, so it does save a lot of money at the end of the day which is a big plus. Chrome extension is very helpful. You can create and manage campaigns right from your browser. You can use it free for life but with limited features.

Freshsales is very efficient, really saved time on my reporting

I do not dislike anything on Freshsales, it really nice to work with

Save me time

Most supportive thing about new deals is the responsibility that they are giving as a representative, individuals can without much of a stretch work on time as new deals give auspicious warnings to assignments additionally the notes section helps in reviewing the discussions held previously and the activities which are should have been taken in future.

I need to change the segments appeared in perspectives. I can change the channel however I need to have the option to change the fields appeared and the request. Have not discovered a simple method to change that.

The three most concerning issues were, different individuals working from numerous apparatuses and as a group, not having an ongoing perspective, or access to key information to precisely conjecture, plan and execute technique and correspondence to our leads and contacts. Presently, we have a lion's share of our work obvious, open to initiative as reports and we're never again speculating. We know where we are, are reminded who we have to connect with when to draw in and we are never again deceived.

Simplified user interface and intuitive campaigns

Pricing is high for some of the higher features, especially for start-ups.

Tracking and communicating with leads. Received connections from multiple leads.

One comment and what is is next step, over all reports for an eagle view of the work done and focusing areas. And also if anything important missed out, will be taken care with reminders and flags raised.

Comments and stages in the leads to be exported in bulk

No need to any reminders, all connects with credentials are readily available, even if in person not available sales complete data would be safe and Handy.