Best Live Chat Software for Medium-Sized Businesses

Products within the broader category of Live Chat have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for medium-sized businesses compared to larger enterprises. Therefore, it's crucial to guide mid-market companies towards the suitable Mid-Market Live Chat Software options that cater to their specific requirements.
Last updated: October 22, 2026
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Brevo Marketing Platform Marketing Automation Software logo
Brevo Marketing Platform
4.5
(689)
Free plan available
Sendinblue’s popularity among small businesses is rooted in its extensive features that include email,... Learn more about Brevo Marketing P...
HubSpot Service Hub Help Desk Software logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with com... Learn more about HubSpot Service Hub
Zoho SalesIQ Live Chat Software logo
Zoho SalesIQ
4.4
(250)
Free plan available
Zoho SalesIQ is a powerful, user-friendly customer engagement software that helps businesses track and... Learn more about Zoho SalesIQ
LiveChat Live Chat Software logo
LiveChat
4.5
(747)
Starting at $24.00/month
LiveChat is a premium live chat and help desk software for business. The platform is designed and buil... Learn more about LiveChat
GetResponse Email Marketing Software logo
GetResponse
4.3
(678)
Free plan available
GetResponse is a reliable email marketing software with marketing automation capabilities that can del... Learn more about GetResponse
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Landbot Chatbots Software logo
Landbot
4.7
(291)
Free plan available
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational... Learn more about Landbot
Nextiva VoIP Providers logo
Nextiva
4.5
(3,028)
Starting at $25.95/month
Nextiva is a top-rated business phone solution that is one of the most well-known options available to... Learn more about Nextiva
Freshchat Live Chat Software logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anch... Learn more about Freshchat
ActiveCampaign for Marketing Marketing Automation Software logo
ActiveCampaign for Marketing
4.5
(10,875)
ActiveCampaign is an integrated marketing tool that easily automates email marketing strategies and cr... Learn more about ActiveCampaign fo...
Gorgias Help Desk Software logo
Gorgias
4.6
(504)
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between busin... Learn more about Gorgias
Freshdesk Help Desk Software logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service ex... Learn more about Freshdesk
Front Shared Inbox Software logo
Front
4.7
(2,019)
Starting at $19.00/month
Front is a customer communication hub that features a highly lauded modern interface inspired by email... Learn more about Front
Intercom Live Chat Software logo
Intercom
4.5
(2,927)
Starting at $74.00/month
Intercom is a customer service platform that redefines customer support by simplifying processes and e... Learn more about Intercom
Help Scout Help Desk Software logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in on... Learn more about Help Scout
ManyChat Live Chat Software logo
ManyChat
4.6
(142)
Starting at $15.00/month
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns ... Learn more about ManyChat
Gist Live Chat Software logo
Gist
4.6
(215)
Starting at $29.00/month
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the c... Learn more about Gist
CometChat Live Chat Software logo
CometChat
4.8
(83)
Starting at $149.00/month
CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites... Learn more about CometChat
ZoomInfo Chat Live Chat Software logo
ZoomInfo Chat
ZoomInfo chat is a live chat software that creates the perfect balance between human-first experiences... Learn more about ZoomInfo Chat
GoSite Live Chat Software logo
GoSite
4.1
(25)
Starting at $19.00/month
The powerful all-in-one platform that makes it easier for customers to find, book, and pay for your se... Learn more about GoSite
ChatBot Live Chat Software logo
ChatBot
4.4
(20)
Starting at $65.00/month
ChatBot is a customer service management solution that helps businesses create, launch and manage virt... Learn more about ChatBot
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