Freshsales Reviews & Product Details

With a user-friendly interface, intuitive features, and a range of customization options, Freshsales is definitely the first choice for most users.

One potential drawback of Freshsales is its pricing structure, which may be a bit steep for small businesses or startups with limited budgets. While the software offers a wide range of features and customization options, some businesses may find it difficult to justify the cost, especially if they are not yet generating significant revenue.

One of the main problems that Freshsales solves is the difficulty of managing marketing and sales leads and tracking interactions with potential customers. With the ability to make two different pipelines and an easy board view, it becomes easy to see a comprehensive view. Freshsales provides a comprehensive platform for managing leads, tracking interactions, and monitoring deal progress, making it easier to prioritize sales efforts.

a great application call center chat and crm together

The custom modules are too bad. The cpq module does not allow html to be loaded for the template.

We do crm projects for our customers. It gathers all channels on a single platform.

Very helpful in performing and managing day-to-day sales activities. Gives complete insights that help us to optimize and improve sales performance. Easy to use and helps in filtering the leads with numerous options. So we can channelize the leads as per our requirements.

Sometimes we got the issue that on the Deals Page, we don't get the numbers. Each and every time we have to enter into the particular lead to get the contact number.

We are using it to manage the end-to-end sales cycle. Starting from getting the lead till we convert it to a closure, we use to record all the details, interactions, and quotations, in this CRM. It helps to prioritize based on the different stages, which can customize as per our requirements. Overall a great sales management tool.

In addition, it is very incredibly simple to operate because of its customization function. It has many features, and it is a bit difficult to be an expert because it has many very complicated functionalities, but it is an excellent plan for every type of business company. FreshSales is a handy programmer to plan and control our project because we can easily add all tasks, manage all types of projects, and maintain and manage our human resources.

One thing I don’t like about this software is that it does not allow us to share the file with others to establish a collaborative planning effort, and it is also missing quite a bit of feature compared to its competitors. It is good in project management implementation but cannot provide a communication channel between people because its chat windows lag a lot between communication and real-time forums, and it can take a lot of time to update.

FreshSales is one of the best cloud-based project management software, and it has been beneficial for us in managing and tracking all the progress for this project. It is excellent as all the work team under my charge because it is integrated to the use, and we can be synchronized under the same objectives of the institution.

Storage of the contacts & creating tasks for the follow-ups with their exact information

Often change in the interface looks like its is new to adapt.

Following up with the contacts on time.

The whole product suite is cost effective

Nothing significant to dislike about it.

Great visibility of the sales pipeline and integration to Pandadoc

The support provided during the onboarding process.

Some initial bugs delayed the inital projected go-live.

Automation has reduced the man-hours.

I like the ability to create custom-made automation, allowing me to really get the marketing I need and well as manage all of my sales needs. A close second is their support, and they are all so great!

If anything, which is not much, I wish they had more integration with native apps instead of relying on Zapier. I really don't want to pay for another tool to get things done.

WOW, they solve a lot. They are a one-stop shop for small business owners that need a complete marketing and sale engagement solution. Benefits are cold emailing, sales engagement sending out emails with my own email account that is already verified to limit bounces, unsubscribes and more emails reaching the inboxes of my prospects and clients.

The easy integration between work emails and the platform was great.

The notes and tracking got a little messy from an update but it wasn't the worst.

Being able to easily distribute and track leads between our brokers, easy-to-access and easy-to-access reports. This has really helped keep sales growing.

User friendly and easy to navigate without much effort. Easy to toggle between different tabs. Able to to keep track of sales records more effectively.

Nil. So far FS has been very user friendly. Technical assistance is within reach when required. Technical staff is friendly and technically trained.

At times there was some system glitch but were resolved quite quickly by the technical specialist from FS. With the ease of of use, Fs has helped to boast up the productivity.